#sarthak17_api
ocean bloomBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1359444366346944523
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
nocturne phoenix
Params of the request
{
"id": 1744186877257,
"service": "JackRabbitService",
"method": "activateTerminal",
"content": "eyJwb3NfYWN0aXZhdGlvbl90b2tlbiI6InBzdF90ZXN0X1lXTmpkRjh4VWtKMGF6TlRSSGRIVUd3eFVEQTFMR1JXVTJwUmRrOVJRblJIVVVOT2RFcHhNWFpLWTJOdllrbHhOMDVZTVdRXzAwY2dFUlBrV1QiLCJzdG9yZV9uYW1lIjoiZW1wdHkiLCJwb3NfZGV2aWNlX2lkIjoicG9zLW5kdjk2NDZmY3RkIiwicG9zX3NvZnR3YXJlX2luZm8iOnsicG9zX3R5cGUiOiJwb3MtanMiLCJzZGtfdmVyc2lvbiI6IjEuMy4yIn19",
"session_token": "",
"version_info": {
"client_type": "JS_SDK",
"client_version": "1.3.2"
},
"parent_trace_id": "94408625",
"device_info": {
"device_class": "POS",
"device_uuid": "pos-ndv9646fctd",
"host_os_version": "Linux",
"hardware_model": {
"pos_info": {
"description": "Linux:chrome"
}
},
"app_model": {
"app_id": "Twirll--Point-of-Sale",
"app_version": "https://test.twirll.com/pos/v2/"
}
},
"config": "{}"
}
Response
{
"app_error_code": "OK",
"content": "",
"request_id": 1744186877257,
"rpc_error_code": "BAD_REQUEST",
"error": "Request Failure {"message"=>"Terminal is currently only available in certain countries. For more information, see https://stripe.com/docs/terminal.\", "type"=>"invalid_request_error"}"
}
pastel inlet
Hi, let me help you with this.
It seems like you're based in a country that Stripe Terminal doesn't support yet
nocturne phoenix
How to create a account where terminal is supported.
I am working from india my stripe account is in australia and my customer is from canada.
Location of my stripe account and customer account location both support stripe terminal.
May I know I have tried many things but not able to solve this problem. Connecting different test account from my platform but nothing is working.
pastel inlet
Response
{
"app_error_code": "OK",
"content": "",
"request_id": 174418687...
This request ID doesn't seem to be from Stripe. Stripe Request IDs start with req_
Where do you see this error exactly?
nocturne phoenix
I get this error while connecting simulator.
The payload and response I extracted from network activity.
pastel inlet
What is twirll.com?
nocturne phoenix
It is my platform domain.
I provide pos and online ordering services to customer world wide,
pastel inlet
Response
{
"app_error_code": "OK",
"content": "",
"request_id": 174418687...
I feel like this error comes from your app, are you sure you're not passing it through your own error handler?
Could you please share the serial number of the Terminal device?
nocturne phoenix
Nope this is the api that your javascript sdk called
https://terminal-simulator.stripe.com/protojsonservice/JackRabbitService
from where i get this error
pastel inlet
Could you please share the serial number of the Terminal device?
âď¸
