#niccol-bertozzi-129_error

1 messages · Page 1 of 1 (latest)

drifting lanternBOT
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tame galleon
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Hi, let me help you with this.

void vortex
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Hi, I don't know how to fix that. In Debug with isSimulated flag works. In production/release nope.

tame galleon
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At which point in the code does the error occur?

void vortex
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when i do the connectReader

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connectReader catch onFailuer with that error

tame galleon
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What device are you using?

void vortex
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i'ts custome android device but when i try to do Terminal.getInstance().supportsReadersOfType(DeviceType.UNKNOWN, deviceConfig) the response is "Supported"

tame galleon
void vortex
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NotSupported(error=com.stripe.stripeterminal.external.models.TerminalException: Debuggable applications are not supported when using the production version of the Tap to Pay reader. Please use a simulated version of the reader by setting `TapToPayDiscoveryConfiguration.isSimulated` to true.)

This is the response. How it's possible that in debug works but in release no.

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isSimulated flag should I set it to true or false?

tame galleon
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This is an error that tells you that there's a mismatch with your configuration and environment, i.e. you're running a test app build on a production device.

void vortex
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let me try to create apk in release and try. 🙏

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ok in release with isSimualted false the result is IsSupported

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I see some issue on Github that talk about version of sdk and dependecy. It's possibe? I use 4.3.0 for stripeterminal-core and stripeterminal-taptopay

tame galleon
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What's the Android version?

void vortex
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12

tame galleon
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Still looking...

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Actually I would like to turn this conversation into a support case so my engineering team can take a look at it in our own time:

drifting lanternBOT
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Hello @void vortex, we have sent you a direct message, please check it at https://discord.com/channels/@me/1359150057957490838

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