#celine_error
ivory topazBOT
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green hamlet
Hi! Do you have the invoice IDs?
untold drum
Yes I do
This is the Invoice ID of the one i manually created
in_1RBUZPIWJnc50sZfZQZNxNzM
here is the invoice ID of the automatically created invoice after hitting Send Stripe Invoice in Zoho
in_1RBUZPIWJnc50sZfZQZNxNzM
looks like they are just the same
but what worries me is that it duplicates
green hamlet
As long as the invoice ID is the same, it's the same Invoice.
untold drum
how can we make sure we only get 1 invoice
because yesterday, its working perfectly. when i click the send stripe invoice, it does not create a new invoice automatically
green hamlet
Where did you see a new Invoice being created?
untold drum
in Zoho CRM
Pls see the screenshot
2nd is manually created
once you click the send stripe invoice, a new invoice was created
which is the 1st one
green hamlet
That is a Zoho UI. I can't comment on what that line item is about. I can only see from Stripe's end. And since the Invoice IDs are the same, it is 1 invoice.
untold drum
they asked me to contract Stripe
because i use a third party automation
these are the ones we used
green hamlet
You can inform them that on Stripe's end, since the Invoice IDs are the same, it is 1 invoice. I cannot comment further as I don't know what code Zoho has implemented behind the send stripe invoice button.