#tal-wordware_error
snow prismBOT
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leaden cape
Thanks, give me a minute to look
untold obsidian
Ok really appreciate it!
leaden cape
Hmm strange haven't been able to reproduce so far.
untold obsidian
So I just made a new subscription in test mode and got the same. The id is sub_1RBM3zLnmNuDWyYUZ5BmL2q6
leaden cape
Ah you did create from Stripe Checkout.
Let me try that
You said you were able to repro via API as well, correct?
untold obsidian
Yep
Actually on second thought
We're swapping over to API now so I quoted that wrong. It was the checkout UI and the stripe dashboard UI
leaden cape
Ah okay so solely attempting cancellation via the Dashboard
untold obsidian
Sounds good, thanks
snow prismBOT
daring basin
👋 Stepping in for my teammate, who's filled me in on the issue so far
We're not able to reproduce this behavior, unfortunately. We're looping in our engineering team for further review
I can keep you updated on next steps.
untold obsidian
Thanks a bunch
snow prismBOT
Hello @untold obsidian, we have sent you a direct message, please check it at https://discord.com/channels/@me/1358915756020076706
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daring basin
^ if you follow the steps outlined in the DM, I'll be able to tie your case to this thread