gringo_connect-subscriptions-migration

[sharp heart]

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[pure cape]

Hi 👋 when using a Destination Charges style flow like you're describing, the Platform account pays the Stripe fees:
https://docs.stripe.com/connect/charges#stripe-fees:~:text=Destination charges and separate charges and transfers typically use the platform’s pricing plan and are assessed on the platform.

It's not possible to have Stripe charge the Stripe fees to the Connected Account in this scenario. If you're operating in a region where you're legally permitted to charge your Connected Account for your Stripe fees, then you'd either need to debit your connected accounts for the Stripe fees once you know them:
https://docs.stripe.com/connect/account-debits

or, switch to a Separate Charges & Transfers style flow instead:
https://docs.stripe.com/connect/separate-charges-and-transfers
where you can wait and create the Transfer to the Connected Account once you know the Stripe fees, so you can adjust the amount you transfer to the Connected Account accordingly.

[mild chasm]

my region is Brazil

I can't debit my connected account here

the problem is that my account balance keep getting negative, because I'm paying the stripe fee that I'm not supposed to pay

as the payment is on_behalf_ the connected account

[pure cape]

Using on_behalf_of doesn't change the account the fees are assessed against:

When the on_behalf_of field is set, the country of the connected account is used to determine the country specific fees charged to your platform account.
https://docs.stripe.com/connect/charges#stripe-fees:~:text=When the on_behalf_of field is set%2C the country of the connected account is used to determine the country specific fees charged to your platform account.

[mild chasm]

I can set a fee to the connected account?

[zealous cedar]

Hi 👋

I'm stepping in as my colleage needs to go. Can you clarify what you mean here?

[mild chasm]

Hello, the problem I have is that I need the Connected Account pay the stripe fees

to my account dont stay negative

because as a White Label, we are transfering 100% of the value

to the connected account

[zealous cedar]

You cannot force the Stripe Fees to be paid by the Connected Account and, you cannot know for certain what the amount of the Stripe fees will be before the charge occurs.

[mild chasm]

I can use application_fee_percent ?

[zealous cedar]

You can do that or you can reduce the amount you transfer to the connected account

[mild chasm]

I doing the second option already

but somethime they do 99% discount

or something like that

and my account keep getting negative lol

and I can charge the connected account

I had to get in touch with the stripe support to send money to pay the fees

the best option would be migrate to their account?

[zealous cedar]

I'm sorry but I don't follow what you are describing. If you want to keep more of the funds from the payment on your platform account, you can either charge application fees or reduce the amount of money you transfer to the connected account.

Your platform is the one creating these payments so it's up to you to determine where you want the funds to go

[mild chasm]

to my customer pay the stripe fees the best option is to migrate to use their account

and not as a connected account

right?

to migrate all subscriptions, I need to transfer the customers on the dashboard

the subscriptions I need to migrate with the API, right? after recreating the subscriptions on the new account, I need do cancel them on the original account?

[zealous cedar]

to my customer pay the stripe fees the best option is to migrate to use their account
and not as a connected account

SOrry but this makes no sense to me at all

I think what you mean are using Direct Charges

This is when all the Stripe objects exist on the Connected Account

[mild chasm]

I'm using subscriptions

[zealous cedar]

So the Customer, Price, Subscription are all created on the Connected Account

For those types of charges, the Connected Account pays the Stripe fee

[mild chasm]

it can be created direct with the subscription creation?

because it looks exactly what I'm doing

[zealous cedar]

You said earlier you are using Destination Charges with OBO. Those are fundamentally different approaches

[zealous cedar]

You are using transfer_data. That is not how direct charges work

[mild chasm]

to use direct charges

I have to change all my code

creating the charge outside the subscription creation

right?

[zealous cedar]

No

You need to modify how you create Subscriptions

You should read our docs on the differences between how they are created here

The docs talk about Payment Itent but Subscriptions work the same way

[mild chasm]

can you send me an example?

with subscriptions

because I can't find anywhere..

I look for the code on the link you sent

and the diference is this:
payment_intent_data: {
application_fee_amount: 123,
},

that I'm using on the code example I sent

sorry, but I'm really lost about it

if I use this:
{
stripeAccount: '{{CONNECTED_ACCOUNT_ID}}',
}

I need to migrate all customers and subscriptions

to the connected account

[zealous cedar]

Correct

[mild chasm]

so this way I can't have the same customer between 2 connected accounts

[zealous cedar]

Correct

[mild chasm]

that's the main Idea, it's basically the same thing that what I said

to migrate everything to their account lol

that's kind of finish the idea of marketplace

would be so easy to charge the stripe fees to the connected account, especially using on_behalf_of

can you help me with migration info?

to migrate all subscriptions, I need to transfer the customers on the dashboard
the subscriptions I need to migrate with the API, right? after recreating the subscriptions on the new account, I need do cancel them on the original account?

[zealous cedar]

I cannot speak to what is available in the Dashboard

We don't deal with the Stripe dashboard on this server.

[mild chasm]

ok, and migration with API?

the subscriptions I need to migrate with the API, right? after recreating the subscriptions on the new account, I need do cancel them on the original account?

[zealous cedar]

If you do not cancel the subscriptions on the platform, customers will get billed for both

We have a doc on copying data to connected accounts here

[mild chasm]

perfect, there's a tutorial to migrate subscriptions?

[zealous cedar]

No

Not for Subscriptions specifically.

You can retrieve the subscription object from the platform account, then create a new Subscription on the Connected Account using the same data. Then, when the creation succeeds, cancel the one on the Platform.

But I STRONGLY recommend simulating this in Test mode before you try it in production.

[mild chasm]

ok, thank you!

I can recreate the product and prices with the same ids?

I saw that customer and subscription I can use the same id

but for product I didn't see it

[zealous cedar]

I would not rely on using the same IDs. You should design your integration to be able to find the appropriate Customer/Subscription/Product without needing to hard-code the IDs.

[mild chasm]

hmm this way I would need to change the Ids on my API

[zealous cedar]

I don't recommend you rely on specific ID strings. I think that will make your integration more difficult to maintain.

[mild chasm]

ok