#hivecom_best-practices
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see here for my current configuration
the example I am currently dealing with is a New Zealand based client
Hi there ๐ it sounds like you're talking about Bank Payments, which do support receiving international payments:
https://docs.stripe.com/payments/bank-transfers#international-payments
Is that what you're asking about?
I won't be able to offer much insight on the Chargebee side of things, as they control their Stripe integration.
so what I'm hearing is:
- Stripe allows teh automatic creation of virtual bank accoutns for non-US based clients which allows payment processing to the same as if it was US only
is that correct?
Not too sure what you mean by automatic, it's not something that happens without your integration taking action to generate one.
by automatic, I mean that once an invoice is posted, a virtual bank account is created for that customer and then those details are put on the invoice
Your integration can be built so that it generates a VBAN for Invoice payments, yes.
If you're using their service, yes
understoood. another question - when a client asks for a physical address when we send them a virtual bank account, what is Stripe's best practice?
That's not something I'm familiar with.
because sending them the physical address of our normal bank account defeats the purpose
who can I speak to who is familiar?
Our Support team may know more about that than I do:
https://support.stripe.com/?contact=true
In this forum we focus more on helping developers who are building/maintaining their own Stripe integration using our API/SDKs.
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.