daniel_unexpected | Stripe Developers | Page 1

bright chasmBOT Apr 7, 2025, 6:58 AM

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sage reef Apr 7, 2025, 7:01 AM

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I receive an email with a link to the billing page and the last created customer is shown.
Can you share the Checkout Session Id cs_xxx? or its creation request req_xxx

zinc dagger Apr 7, 2025, 7:07 AM

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cs_test_a1tSPWLy5mGQgV3qod6e4pwSI9CnvocboDBWYH44DTJYMrV060JmRgOXWA

sage reef Apr 7, 2025, 7:11 AM

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Okie then

I receive an email with a link to the billing page and the last created customer is shown.
how do you differentiate the last customer in your email?

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Assuming cus_S5JE1kZVuZ5Pyk is your first Customer, which is used to create that Checkout Session

zinc dagger Apr 7, 2025, 7:13 AM

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I am using the stripe-pricing-table and create a customer-session-client-secret for the customer with stripe_id cus_S5JE1kZVuZ5Pyk. I would expect that this stripe_id is somehow part of the portal link and forwarded to the portal.

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on this screen the correct customer is used.

sage reef Apr 7, 2025, 7:27 AM

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Okie what happen if you click to "Log in to customer portal"? If you change something there, do you see it is reflected on cus_S5JE1kZVuZ5Pyk ?

zinc dagger Apr 7, 2025, 7:35 AM

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i can see the stripe_id of the other customer with this email address. and i can see changes to the second customer after updating the subscription.

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sage reef Apr 7, 2025, 7:39 AM

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Thanks, can you post here the other customer id in text? cus_xxx

zinc dagger Apr 7, 2025, 7:44 AM

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cus_S5JGZD5jyuXf5a

sage reef Apr 7, 2025, 7:47 AM

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And when you create this Checkout Session, both cus_S5JE1kZVuZ5Pyk and cus_S5JGZD5jyuXf5a already has a Subscription, correct?

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sub_1RB8cpDzQuiKhERcds08e9YH and sub_1RB8gjDzQuiKhERchxEOCT5a respectively

zinc dagger Apr 7, 2025, 7:50 AM

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correct

bright chasmBOT Apr 7, 2025, 7:55 AM

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sage reef Apr 7, 2025, 7:55 AM

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Okie I think I know what this is

zinc dagger Apr 7, 2025, 7:56 AM

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what did i do wrong?

slender pawn Apr 7, 2025, 8:01 AM

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hi! I'm taking over this thread.

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looking into this

zinc dagger Apr 7, 2025, 8:02 AM

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hi, thank you

slender pawn Apr 7, 2025, 8:06 AM

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it seems to be related to this, but not sure if that's expected or not when using Checkout Session.
https://docs.stripe.com/customer-management/activate-no-code-customer-portal#:~:text=If multiple customers have the same email address%2C Stripe selects the most recently created customer that has both that email and an active subscription.
please give me a few minutes to investigate

zinc dagger Apr 7, 2025, 8:22 AM

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Yes, I assume that the decision for the link was made by Stripe and I will accept it. But whenever it is possible to specify the stripe_id of a customer it should be taken into account.

slender pawn Apr 7, 2025, 8:44 AM

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I agree that the current behavior is not ideal. I'll flag that inernally to see if that can be improved.

#daniel_unexpected