#obisetnence_error
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haughty epoch
The error I get on the checkout page is “your card was declined. Please try a different card.”
I’ve verified that this gift card has funds available through the www.giftcardmall.com site
The card is also registered through the site
faint inlet
For help with real payment declines in live mode, please contact support with details about the payment: https://support.stripe.com/contact
haughty epoch
This would be live support?
faint inlet
You here in discord?
haughty epoch
I mean the link you shared to contact
faint inlet
We help with integration issues for developers using our APIs/SDKs, we can't discuss live payment details or help with account issues.
haughty epoch
Would I be speaking to a person right away or submitting an inquiry I’ll have to wait days to hear back from
faint inlet
GOtcha - different options will be available depending on where you are and the time you access it, but live chat and callback are options generally speaking
haughty epoch
Do I need a stripe account to do the live chat on the website?
faint inlet
Yes, all support must be authenticated