#juangomez0120_error
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hardy basalt
Can you share the request ID (req_xxx) of the error, so that I can look into the issue further? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
verbal moss
req_Anm6wbTQn95iqK
hardy basalt
For https://dashboard.stripe.com/invoices/in_1R8mmjBsYzIqHjob1TM49ltx, only PADS, card and Link payment methods are supported. us_bank_account was not part of supported payment method in this invoice. That's why this error was thrown
verbal moss
Is there a way I can add more supported payment methods so that I can include the account?
hardy basalt
https://dashboard.stripe.com/settings/payment_methods/pmc_1Py5BpBsYzIqHjobHbFgAsm9 (Billing Payments) - this is the payment method configuration on the live invoice
us_bank_account can be enabled here
Only new invoices will include the newly enabled payment method, not existing finalised invoices
verbal moss
Thanks!