#yogesh_unexpected
hollow gladeBOT
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floral pendant
Invoice ID: in_1R9jpuBQzictNbDFotB2pFfz
Subscription ID: sub_1QyV3dBQzictNbDFjgQ7P6iE
unreal rune
spice basin
Hi there 👋
Jumping in to help out here
The invoice isn't getting generated for proration but for the usual billing cycle instead.
However, I do want to say that invoice getting generated here is not expected and is likely a bug. Is this something that's actively blocking you in some way?
floral pendant
We look for Invoice.paid event for renewals of subscription. This is messing up our event systems and analytics.
spice basin
I see.
hollow gladeBOT
Hello @floral pendant, we have sent you a direct message, please check it at https://discord.com/channels/@me/1357367101085581452
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
spice basin
You should've received a DM with a link you can use to create a support ticket.
I'll flag the bug internally and link it to your ticket
that way you can reach out to support in case you have any further questions or anything
floral pendant
Sure, I'll raise a support ticket.
Please escalate this issue within your team.