#boiten-_error
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placid narwhal
Company: Unlisted
Email: rolf@unlisted.ai
Name: Rolf Andreas Boiten
bitter cobalt
Hi, let me help you with this.
Could you please share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request
Okay, I see internally that we're aware of this issue and working on a fix.
placid narwhal
req_9EeJHSg3vRzzvw?t=1743676619
sorry this was for the test environment, same issue there but its not taht critical
This is the correct enviroment: req_6ValLj7SI0WQbE?t=1743678328
Its in norwegian in the UI though
If i click the "change to yearly"/"Bytt til årlig fakturering" and then change back to monthly there is no error
Are you still here?
bitter cobalt
Yes, I will keep you updated.
placid narwhal
How is it going?
bitter cobalt
They're working on it. I will turn this thread in a support case so we can follow up on it asynchronously, after the thread it closed:
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Hello @placid narwhal, we have sent you a direct message, please check it at https://discord.com/channels/@me/1357323266775191692
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
placid narwhal
Thank you 🙂 Do you know if it will be accessible in my stripe account under support center?