unmatchedplaya_api | Stripe Developers | Page 1

sage parcelBOT Apr 3, 2025, 6:02 AM

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lean sparrow Apr 3, 2025, 6:18 AM

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You can find in the request history of an invoice: https://dashboard.stripe.com/workbench/logs?direction[0]=self&direction[1]=connect_in&method[0]=post&method[1]=delete&object=in_1R2WSkKXoj6vqcezmnWEnbIV&source[api]=true&source[dashboard]=true&filtered=true&created[lte]=1743660924

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Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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no error was shown to customer.
Stripe doesn't surface raw decline reason as this can be misused for card testing

final sandal Apr 3, 2025, 6:19 AM

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yeah thanks this seems to be an issue our side, not yours

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I'll check out that link you sent, thanks

lean sparrow Apr 3, 2025, 6:20 AM

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No problem! Happy to help 😄

final sandal Apr 3, 2025, 6:24 AM

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that worked great, thank you!

lean sparrow Apr 3, 2025, 6:24 AM

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No problem! Happy to help 😄

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You can search the invoice ID in the "Logs" page inside Workbench. Workbench will return the list of requests that associated to the invoice

final sandal Apr 3, 2025, 6:39 AM

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ah perfect, that helps heaps

#unmatchedplaya_api