ama_docs | Stripe Developers | Page 1

eager compassBOT Apr 3, 2025, 2:24 AM

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earnest nexus Apr 3, 2025, 2:33 AM

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Hi there, are you testing the Oauth flow ? Can you share with me the exact error message that you encountered?

craggy quartz Apr 3, 2025, 2:36 AM

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Yes, so there is no error message. However, all the accounts I want to connect are ineligible and later say they are restricted.

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So I don't know how to literally connect an account and which account I actually can connect

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I do not want to connect it directly through the stripe dashboard, I want to do it as if I were one of my clients

earnest nexus Apr 3, 2025, 2:39 AM

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That's a different problem. A Stripe account is restricted when there's pending information to be submitted. see https://docs.stripe.com/connect/dashboard#restricted

craggy quartz Apr 3, 2025, 2:40 AM

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But why when I want to connect get the warning that those accounts are ineligible?

earnest nexus Apr 3, 2025, 2:41 AM

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What's the exact warning message?

craggy quartz Apr 3, 2025, 2:58 AM

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Okay I went through it again and you're right it is the restriction that is the problem but I have tried to solve it before but I don't understand why it is restricted

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Or I don't understand where I can change these settings

earnest nexus Apr 3, 2025, 3:00 AM

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What settings do you want to change?

craggy quartz Apr 3, 2025, 3:16 AM

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To not get restricted anymore so I want to change the payouts or payments because if I read the documentatino right they are disabled

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Or how can we make the status isn't restricted

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Also 'Select the account you'd like to connect to..' I can connect to a Sandbox but I cannot find this sandbox anywhere on my stripe account

earnest nexus Apr 3, 2025, 3:23 AM

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Ok, once you have connected, you can check the connected account's requirements to understand what information needs to collect, and collect them accordingly. You can also create an account link and send it to your connected account, ask them to fill up accordingly.

craggy quartz Apr 3, 2025, 3:33 AM

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Okay so I have to

Connect the account as before
Retrieve the account
Check all the requirements
If the requirements are not OK I create an account link (account_onboarding)
After this I can ask for payment methods, … because the account wouldn’t be restricted

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right?

earnest nexus Apr 3, 2025, 3:36 AM

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What do you mean by "ask for payment methods" ? do you intent to clone a payment method from a connected account to your account?

craggy quartz Apr 3, 2025, 3:39 AM

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this is my plan: 1. Conenct the customer to our Stripe accout OAuth 2. Use SetupIntents API to collect the payment method for the customer 3. CLone the payment method to connected account 4. Create a direct charge with the cloned payment method. THe connected account is responsible for processing fee and dispute

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so now there would be and extra step between step 1 and 2 where we retrieve the account, check all the req and if not ok create an acocunt link (account_onboarding)

earnest nexus Apr 3, 2025, 3:44 AM

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I need to step away for awhile and I’ll get back to you soon

craggy quartz Apr 3, 2025, 3:45 AM

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thanks

earnest nexus Apr 3, 2025, 4:21 AM

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Thanks for waiting. Yes the flow is correct.

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