mathieu-ducrot_unexpected

[wind raft]

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1356928039908409476

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

• mathieu-ducrot_api, 1 day ago, 28 messages

[nova inlet]

Hi, let me help you with this.

[nova inlet]

Could you please share the Subscription ID, and the Customer Portal Session ID?

[sand bane]

Sub id : sub_1R9NMuEHsAIKY6jwDoK4PQOZ
Customer Portal link : https://billing.stripe.com/p/session/test_YWNjdF8xSlNOWU9FSHNBSUtZNmp3LF9TM1YybGZUZTluMGxXeGNNU0VZcHBydGZJUm51VTR20100mhiaxQK5

As you can see on the customer page https://dashboard.stripe.com/test/customers/cus_S3UAKdpSIsU4cf
there is a 800€ payment which don't have an invoice

[nova inlet]

I see there're 2 Invoices and a Subscription on the Portal. Are those not the ones you're looking for?

800 is a standalone payment, not attached to an Invoice or a Subscription: https://dashboard.stripe.com/test/payments/pi_3R9NazEHsAIKY6jw150j6R6V

So the behavior is expected.

[sand bane]

Why standalone payment don't have an invoice ?

[proud hornet]

hi! I'm taking over this thread.