#oftysterista_api
twilit cargoBOT
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- oftysterista_best-practices, 6 days ago, 16 messages
- oftysterista_api, 6 days ago, 46 messages
plain cloud
Hi, let me help you with this.
The Subscription is in Test mode, and we don't send real emails in Test mode.
half current
so how can i test it?
Won't the email be sent in test mode if the user is in the team?
based on this docs
plain cloud
Yes, as the docs state, only if you send it manually.
half current
but i test in defferent stripe account, it successfully sent automatically
plain cloud
Are you sure it's in Test mode?
half current
previously i asked your colleague also said it will automatically sent in test mode if we invite the user to the team in test mode (but this is for auto billing)
half current
Are you sure it's in Test mode?
yes i am sure, but automatically email sent is not works for payment success. only works for billing like trials gonna ends soon, upcomming renewals, payment failed
you can read that thread
it works at that time
plain cloud
Why my subscription billing do not send email? when i do advanced time
Coming back to your original question.
Which emails are you expecting to see exactly?
half current
billing email
Send a reminder email 7 days before a free trial ends
Send email about upcoming renewals
send email about expiring card
send email to customer to update failed card payment methods
here is the list
it is in billing settings
it works in my other stripe account, but when i changed it to my account i hosted for testing it doesnt work
twilit cargoBOT
normal geode
hi! I'm taking over this thread.
half current
okay
normal geode
, but when i changed it to my account i hosted for testing it doesnt work
what do you mean by "it doesn't work"? what have you tried exactly, what where you expecting to see, and what happened instead?
half current
Do I need to repeat my question?
okay
my actual question is
why billing email is not sent in the test mode even though the email from the customer has become a team?
because what I know and I have previously tried it and worked before is that the email will be sent if the user has been invited to the team.