fvcci_docs | Stripe Developers | Page 1

naive sealBOT Apr 1, 2025, 4:49 AM

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rigid flame Apr 1, 2025, 4:50 AM

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Hi! Do you have an example subscription object ID?

unique apex Apr 1, 2025, 4:51 AM

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I unfortunately do not

rigid flame Apr 1, 2025, 4:54 AM

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Does subscription checkout means you are using Checkout Sessions?

unique apex Apr 1, 2025, 4:54 AM

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yes

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specifically using checkout sessions to create subscriptions

rigid flame Apr 1, 2025, 4:56 AM

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Noted! Give me moment.

unique apex Apr 1, 2025, 4:59 AM

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I think having a way to identify whether a checkout has been paid with SEPA direct debit payments would solve the issue? Customer support on my company's side can handle failed payments if those occur

rigid flame Apr 1, 2025, 5:03 AM

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To confirm, you want to start providing services to your customer even before the subscription is successfully paid for?

unique apex Apr 1, 2025, 5:04 AM

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yes, and this is specifically for SEPA payments because these payments take a long time before stripe updates them to active

rigid flame Apr 1, 2025, 5:10 AM

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Can I understand more about what do you mean by can't identify these subscriptions since the status is not yet active?

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When a checkout session gets completed, you are not able to see a subscription object?

unique apex Apr 1, 2025, 5:19 AM

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just to confirm my understanding about the subscriptions API, but when a SEPA payment is successful and a subscription is created, what is the status of such a subscription?

rigid flame Apr 1, 2025, 5:22 AM

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If the payment is successful the status of the subscription will be active.

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Could you then elaborate more on what is the issue you are facing or the goal you would like to reach?

unique apex Apr 1, 2025, 5:25 AM

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oh so even despite a delayed deposit of funds into a stripe balance, the subscription will be marked active on a successful payment?

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SEPA payments are delayed according to this documentation here: https://docs.stripe.com/payments/sepa-debit#timing

SEPA Direct Debit payments

Learn about Single Euro Payments Area (SEPA) Direct Debit, a common payment method in the European Union.

rigid flame Apr 1, 2025, 5:29 AM

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Your query was "when a SEPA payment is successful and a subscription is created, what is the status of such a subscription". So when the payment is successful, the subscription will be active.

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I would be able to assist more effectively if I can better understand your process / issue. You had mentioned My company wants to record their subscription and provide them immediate service, but can't identify these subscriptions since the status is not yet active. Can you provide more information about this?

unique apex Apr 1, 2025, 5:35 AM

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I sadly do not have more information about this. I was told of this issue by my colleague but didn't experience it myself

#fvcci_docs