#sabinah_api-account-support
pliant leafBOT
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whole mortar
Hi, hope you are well. I am really stressed as I have tried to contact stripe and have heard nothing back! Are you able to help me
I’ve had my account closed due to an unauthorised payment even though it was authorised and now they have closed my account and it has money in the account!
Is there anything I can do to get my money back
Or do I have to wait 180 days?
peak cliffBOT
sabinah_api-account-support
@whole mortar :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
whole mortar
I’ve tried to but no one is responding to me. It’s been a week
hushed hull
We do not have any expertise here, we can only unblock developers who need help with their API/ code with Stripe.
whole mortar
My account is closed even though I have proof but what am I suppose to do? No one is responding to me
I’ve tried everything
Is there another email or contact number please
I don’t want to take this further as I believe it is something that can be easily solved
I just need some answers and help!