#rob-quick_docs
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restive meteor
Hi there. What kind of Connect accounts are you using?
trim bear
"Custom"
restive meteor
What is your funds flow with these Custom accounts?
trim bear
Apologies, what are the options there? looking into this now
restive meteor
With Custom accounts, you're most likely creating transactions on the platform, but for the purposes of your question, I'd like to know if you're using on_behalf_of or not, which sets the connected account as the "merchant of record"
trim bear
Oh gotcha, yes we're using destination charges with on_behalf_of, as opposed to direct charges
restive meteor
Great, thanks. So we have a guide that explains how this process works: https://docs.stripe.com/connect/payment-methods
This assumes that you are managing payment methods from the dashboard, but when you turn the payment method on for your connected accounts, we flip the capability to "active"
(for accounts that are eligible)
trim bear
Oh great. Is this an instant process, or does it take some time. I see we have 6 "eligible", 0 enabled - but we just changed this payment method setting to on by default
restive meteor
I'm not certain; there are compliance elements to connected account capabilities so it is possible it takes some time. Could you share an example account id?
restive meteor
Great, thanks. Let me look
There's a tooltip over the clock icon that says that the information there is only updated every day or so.
trim bear
Oh i see - ok, I'll check back tomorrow, but based on the docs you shared it seems like this won't actually be a problem. Thanks so much for the help!