#seann_promo-redemption-incorrect
turbid ospreyBOT
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frosty dove
Hello there
Can you provide two example Checkout Sessions where the customer used the same promo code twice?
real moth
Hi!
Thanks for the quick response! Sure. Do you wish to understand more clearly how the code is being implemented? Or would you like to see screenshots from the Stripe dashboard?
frosty dove
The Checkout Session IDs would be most helpful
So I can look on my end at what is happening
real moth
Ok
Here are several session IDs of the same Customer ID who used the same promotion code, in chronological order:
cs_live_b1SMzKFe5z9BQCvYbnE7zwH2BNO3KkZaGydCzt8z7fmq7aM0FcKhoW5HCa - 00:07:15
cs_live_b1AYQKWT8uyJbDFIaMbhrbgCwS5HQfUvmSZZO1z06PvJyOJDhUtI2QGzob - 00:07:47
cs_live_b1GIjOqbFLFMS3NK35Wr14NniCCNnxpLTPpUaEYlWr4B6UT8ZzjWgIBNzO - 00:12:17
frosty dove
Thanks give me a minute to look
turbid ospreyBOT
real moth
It's getting late here so I'm going to sleep soon but I'll check back as soon as Im up! Thank you for the help!
cedar wigeon
HI 👋
I'm taking over for my colleague as they have to go. I will continue digging and report what I find here.
We close threads for inactivity but you will still be able to reference this thread and review what I am able to find.
cedar wigeon
I have raised this issue internally but it may take a little while to hear back from the product team that owns this feature. You will receive a DM with instructions on how to create a support ticket that will get quickly routed to my team. We will be able to link this with the issue I raised and communicate any updates we receive.
turbid ospreyBOT
Hello @real moth, we have sent you a direct message, please check it at https://discord.com/channels/@me/1354865976381804564
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.