#abovethetable_unexpected

1 messages ¡ Page 1 of 1 (latest)

gray bayBOT
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storm yarrow
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Based on the limitations you shared, I don't think there is any workaround for your integration. Could you share your account ID (acct_xxx), so that I can check the email that has been communicated to you?

leaden sky
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Here is the account ID: acct_1FJOs2K4jfeYCQi9
If there is no workaround, could you clarify what would happen if we cannot update the consent collection?

storm yarrow
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Thanks for sharing the account. I'm afraid I don't have enough context about what will happen if the integration is not updated before March 31. I'd suggest writing to Support https://support.stripe.com/contact with the above information you shared above, so that they can check with the relevant team.

leaden sky
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Thanks. I've just read the below documentation and it shows that it will let us save cards in more regions. However, for existing flows, I also don't see a clear explanation about what would be affected. https://docs.stripe.com/changelog/acacia/2024-09-30/terminal-remove-customer-consent-require-allow-redisplay
It is super helpful if you could provide more insights about that, as this change affects our main business. In the meantime, I will send a request to Support.