krishna-awate_webhooks | Stripe Developers | Page 1

teal pondBOT Mar 27, 2025, 4:48 AM

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drowsy creek Mar 27, 2025, 4:55 AM

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I'd recommend listening to the corresponding events for the pause, resume and changes:

Pause: customer.subscription.paused event
Resume: customer.subscription.resumed event
Changes: customer.subscription.updated event

Here's the guide for more details: https://docs.stripe.com/billing/subscriptions/webhooks#events

Using webhooks with subscriptions

Learn to use webhooks to receive notifications of subscription activity.

drifting onyx Mar 27, 2025, 5:02 AM

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Yes I am using that customer.subscription.paused for puase & customer.subscription.resumed for resume but event.type getting is customer.subscription.updated for both

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When subscription is charged for cycle at that time also I am getting same event. How can I identify which is for resume and which is charged

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Hello

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Are you there?

drowsy creek Mar 27, 2025, 5:24 AM

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Thanks for waiting! Discord is busy at the moment, and will take some time to reply.

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How can I identify which is for resume and which is charged
You shouldn't use customer.subscription.updated event to determine whether the subscription is charged. It should be invoice.paid event as explained in https://docs.stripe.com/billing/subscriptions/webhooks#active-subscriptions

Using webhooks with subscriptions

Learn to use webhooks to receive notifications of subscription activity.

drifting onyx Mar 27, 2025, 5:31 AM

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ohh. I will use invoice.paid. How can I know subscription is paused or resume as both have same event i.e. customer.subscription.updated

Shall I depend on pause_collection property?

drowsy creek Mar 27, 2025, 5:40 AM

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Is there any reason why you would like to find out why a subscription is paused or resumed using customer.subscription.updated event when there are corresponding events for both actions?

drifting onyx Mar 27, 2025, 5:46 AM

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Yes I am using

Pause: customer.subscription.paused event
Resume: customer.subscription.resumed event

but when I pause & resume from dashboard (refrence image attached) I am getting customer.subscription.updated as event type in code not getting customer.subscription.paused for puase & customer.subscription.resumed for resume.

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There should be event.type like customer.subscription.paused/customer.subscription.resumed

but getting customer.subscription.updated

drowsy creek Mar 27, 2025, 5:55 AM

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What is the issue here? It's expected that customer.subscription.updated event will be changed when there is a change on this specific subscription

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If you're looking for pause and resume related changes, you shouldn't need to handle customer.subscription.updated event since they have corresponding events sent

drifting onyx Mar 27, 2025, 5:58 AM

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If i removed customer.subscription.updated from webhook and kept only

Pause: customer.subscription.paused event
Resume: customer.subscription.resumed event

then these events are not being triggered

drowsy creek Mar 27, 2025, 6:04 AM

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Do you have the example subscription (sub_xxx) for the situation described?

drifting onyx Mar 27, 2025, 6:05 AM

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Yes

sub_1R79TdDBfYojrB0W0iDiLKmL

drowsy creek Mar 27, 2025, 6:06 AM

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I don't see any attempt to pause the subscription. That's why no customer.subscription.paused event wasn't triggered.

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This is expected

drifting onyx Mar 27, 2025, 6:07 AM

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Collection paused

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Isn't it to pause subscription?

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drowsy creek Mar 27, 2025, 6:12 AM

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Ah! I know what the gap here is.

In https://docs.stripe.com/billing/subscriptions/pause-payment:

Subscriptions with paused collection can’t move into status=paused. Only ending free trial periods without a payment method cause subscriptions to enter a paused status.

In the case when you attempt to set the pause_collection, it doesn't change the subscription status to paused, so no customer.subscription.paused event will be sent.

So yes, you're right - customer.subscription.updated event should be used instead. You can monitor pause_collection field for the flow like this. Take https://dashboard.stripe.com/test/events/evt_1R79ZvDBfYojrB0W0frL6ubS as an example, you can see the changes in pause_collection field by comparing previous_attributes field

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drifting onyx Mar 27, 2025, 6:18 AM

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Okay but inovice.paid is also not triggering webhook

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I will handle pause and resume as per pause_collection. Now I want to hit subscription charge webhook for each month. As you told I am using invoice.paid for it but webhook is not being triggerd when event occured.

drowsy creek Mar 27, 2025, 6:46 AM

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invoice.paid is when the payment is actually paid. I saw that https://dashboard.stripe.com/test/events/evt_1R79VrDBfYojrB0WiavLhy4J being created and sent to your webhook endpoint.

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However, the event delivery failed due to the timeout from your server

drifting onyx Mar 27, 2025, 6:47 AM

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I have hit many request but not able to trigger this event.

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Did not hit webhook. When I charge next invoice.

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Cancelld event is working

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Update event is working but invoice.paid not working

drowsy creek Mar 27, 2025, 6:51 AM

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Which request/action did you perform?

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invoice.paid event will only be sent when an open invoice is paid / charged sucessfully

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There was only one invoice on this subscription

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And it has been paid

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So it was expected only https://dashboard.stripe.com/test/events/evt_1R79VrDBfYojrB0WiavLhy4J was created and sent

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drifting onyx Mar 27, 2025, 6:54 AM

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drowsy creek Mar 27, 2025, 6:54 AM

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Which subscription was this?

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Could yo share the subscription ID (sub_xxx)?

drifting onyx Mar 27, 2025, 6:55 AM

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sub_1R79HmDBfYojrB0WIuzq8SnK

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shall I do for this ---> sub_1R79TdDBfYojrB0W0iDiLKmL

drowsy creek Mar 27, 2025, 7:04 AM

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For sub_1R79HmDBfYojrB0WIuzq8SnK, I can see all the invoices had invoice.paid sent and your webhook endpoint had acknowledge them:

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They were working expected as what I said that invoice.paid event was sent

drifting onyx Mar 27, 2025, 7:08 AM

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Let me check.

one more question, will that event work when subscription is created first time?

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And will this event hit for one time payment also?

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I want only that event which will trigger when subscription payment is charged.

drowsy creek Mar 27, 2025, 7:23 AM

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invoice.paid is the event that will be sent when the subscription is charged successfully. I'd recommend checking this guide for the webhook events related to subscription: https://docs.stripe.com/billing/subscriptions/webhooks#events

Using webhooks with subscriptions

Learn to use webhooks to receive notifications of subscription activity.

drifting onyx Mar 27, 2025, 7:33 AM

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Let me check.

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Sir, Actully I was getting below data in subscriptio.updated event

subscription_start: sub_data?.start_date,
subscription_end: sub_data?.cancel_at,
next_due: sub_data?.current_period_end,
current_cycle_start: sub_data?.current_period_start,
current_cycle_end: sub_data?.current_period_end,

how can I get this data in invoice.paid

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Getting empty object in subscription_deatils for event.data.object

drowsy creek Mar 27, 2025, 7:51 AM

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Which specific data are you looking at, so that I can recommend how to achieve the same in invoice.paid event?

drifting onyx Mar 27, 2025, 7:56 AM

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start_date, cancel_at, current_period_end, current_period_start, current_period_end, plan id, order_id

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This data I want

drowsy creek Mar 27, 2025, 8:03 AM

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What are you going to use these fields start_date, cancel_at, current_period_end, current_period_start for?

drifting onyx Mar 27, 2025, 8:05 AM

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For each transaction I want to send email to customer and there is also report in csv. So I want to send this data to customer

drowsy creek Mar 27, 2025, 8:07 AM

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