jayswebay-areahello_api | Stripe Developers | Page 1

subtle depotBOT Mar 26, 2025, 1:20 AM

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candid skiff Mar 26, 2025, 1:21 AM

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Is there a easy way for me to convert these test mode customers into live mode customers? 😢

mossy marsh Mar 26, 2025, 1:23 AM

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This is the public channel. Please do not share sensitive information such as personal details like email address as they are visible to everyone. I'd recommend deleting the file you shared.

candid skiff Mar 26, 2025, 1:23 AM

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I just did, thank you for the heads up and sorry for that

mossy marsh Mar 26, 2025, 1:24 AM

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Back to your question, you can retrieve the customer information from the test mode key, and use live mode key to create the same information in live mode

candid skiff Mar 26, 2025, 1:27 AM

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I can get the customer objects for each of these customers using stripe customer list with the customer ids
then I know I can use stripe customer create on livemode,

But how do i ensure that all the customer information is identically passed onto the livemode when they are created?

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For example if they had any payment method attached, subscription active, etc.

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I see from here that it only takes some parameters, but not all:

https://docs.stripe.com/api/customers/create

Create a customer | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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If it helps, I am running a python script for all these!

mossy marsh Mar 26, 2025, 1:31 AM

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Unfortunately, Stripe doesn't support copying most of the objects such as the payment method or subscription from test mode to live mode. The only way is to ask the customer to come back to complete the same flow in live mode again.

candid skiff Mar 26, 2025, 1:33 AM

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Given the volume of the customers, I don't think that's ideal user experience. What is the way to pass on as much information as possible?

Am i able to use the exact response from stripe customer retrieve in stripe customer create?

mossy marsh Mar 26, 2025, 1:35 AM

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From the API perspective, copying the data like this is not supported. It's also not possible to access test mode information from live mode key.

I'd recommend checking with Stripe Support https://support.stripe.com/contact if there is any other workaround. If there isn't, I'm afraid you will have to ask customers to come back to complete the flow again.

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

candid skiff Mar 26, 2025, 1:36 AM

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Thank you!

mossy marsh Mar 26, 2025, 1:36 AM

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No problem! Happy to help 😄

candid skiff Mar 26, 2025, 1:36 AM

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Is there a discord for the generic stripe support as well? or just for developers only?

mossy marsh Mar 26, 2025, 1:37 AM

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This discord server is only for developers and technical integration questions 🙂

#jayswebay-areahello_api