#aashish_unexpected

1 messages ¡ Page 1 of 1 (latest)

vocal shaleBOT
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pearl escarp
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Hi there, taking a look at this subscription

vocal shaleBOT
pearl escarp
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Ending the trial resets the billing anchor to that timestamp, 1200 UTC on Feb 1

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and you set the cancel_at to be at 110059 UTC on March 31

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Since the natural renewal would be April 1 at 1200 UTC, your cancelation is a day and an hour short of a full cycle, so is credited that prorated amount

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And yes, 10 dkk is about 1/30th (roughly) of your price

pastel drift
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Oh, yeah....that makes sense. Thank you.
So, If I change all the subscriptions cancel_at to be same as the billing anchor date. It should fix that. Right?

pearl escarp
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Yep, if the cancel_at timestamp matches the natural end date of the billing cycle there would be no proration

pastel drift
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ok, Thanks