#ali619_api

1 messages ¡ Page 1 of 1 (latest)

dusty bayBOT
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wet geyser
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Hi there

undone owl
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i just want a suggestion

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Can I make another account under the same email and same detail of the bank. Will they again bloack my account due to same detail?

wet geyser
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I was doing test order to check and the card was not from USA
can you share more details about what you were doing here?

undone owl
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I run a shoify store in USA and I have link my stripe with it. I was doing test order to check and the card was not from USA. After 2 order is received succesfully after that i treied 3 or 4 time it block my acount. what should i do as i receive email from stripe the acount is block. I am thinking to make another account under the same email and same detail of the bank. Will they again bloack my account due to same detail?

wet geyser
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What exactly do you mean by "I was doing test order to check and the card was not from USA"?

undone owl
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from shopify(checkout page) to stripe

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the card i used was not from usa bank

wet geyser
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I mean, that's fine overall. Many customers who use Stripe for payments have cards that are not issued in the USA

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I am thinking to make another account under the same email and same detail of the bank. Will they again bloack my account due to same detail?
I can't definitively say. The best path forward is to contact support to understand why your existing account was blocked and rectify this instead of creating a new account

undone owl
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they dont reply

wet geyser
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I deleted your screenshot since it included your full name and email address and this is a public channel

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I recommend waiting for their reply as they're the only team that can help with next steps