quetzal_api | Stripe Developers | Page 1

bold stormBOT Mar 21, 2025, 3:03 PM

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mystic pasture Mar 21, 2025, 3:08 PM

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Hi, taking a look at this request

little sun Mar 21, 2025, 3:09 PM

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Thanks @mystic pasture

mystic pasture Mar 21, 2025, 3:33 PM

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We're still looking at this on our end. I can see that the payment method configuration was created today at 13:24:42 UTC and it looks like it's created on that account. Can you confirm how where you got that pmc id? Is it from the dashboard or listing it via the API?

little sun Mar 21, 2025, 3:35 PM

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I did it from the dashboard directly

mystic pasture Mar 21, 2025, 3:39 PM

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Got it, it looks like you're passing the wrong pmc_. This pmc_ is set on direct charges on connected accounts, and you're trying to create the Checkout on your account without connect, https://dashboard.stripe.com/test/logs/req_yT1Aju7QcRx2SV.

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You'd want to use a pmc_ that is not connect from https://dashboard.stripe.com/test/settings/payment_methods

little sun Mar 21, 2025, 3:43 PM

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Geez. I have just read direct charge in the dashboard 😱

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But when I use one from the platform I still have the error message.

req_Jzx7aqbZ9yeZuR

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If I remove _on_behalf_of it works fine 😓

mystic pasture Mar 21, 2025, 3:47 PM

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That pmc_ pmc_1QrbV8IwoyZ282CcV0ZXksra is configured directly on your account so it would not work with the Connect Setup.

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You'd want to swap those and use: pmc_1R55YzIwoyZ282CcoOivBGC1 with connect and pmc_1QrbV8IwoyZ282CcV0ZXksra without connect

bold stormBOT Mar 21, 2025, 3:53 PM

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little sun Mar 21, 2025, 4:00 PM

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With
pmc_1R55YzIwoyZ282CcoOivBGC1 👉 req_iW8tg0hTU490rk
pmc_1QrbV8IwoyZ282CcV0ZXksra 👉 req_WsrHRYyU2fhYsA

The *ksra should work on Connect with destination charges while *BGC1 only for direct charges.

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But *ksra does not work with destination charges OBO

flint token Mar 21, 2025, 4:02 PM

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Hi! Jumping in for my colleauge. Lemme just catch up.

little sun Mar 21, 2025, 4:07 PM

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Sure @flint token

flint token Mar 21, 2025, 4:18 PM

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Sorry, getting people confused. 😿

little sun Mar 21, 2025, 4:18 PM

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Ah. Was going to check this Paypal 😁

flint token Mar 21, 2025, 4:18 PM

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haha

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Did you try swapping them as my colleague recommended?

little sun Mar 21, 2025, 4:24 PM

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With
pmc_1R55YzIwoyZ282CcoOivBGC1 👉 req_iW8tg0hTU490rk
pmc_1QrbV8IwoyZ282CcV0ZXksra 👉 req_WsrHRYyU2fhYsA

The *ksra should work on Connect with destination charges without OBO while *BGC1 should work for direct charges or destination charges with OBO

flint token Mar 21, 2025, 4:25 PM

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req_iW8tg0hTU490rk doesn't seem to exist.

little sun Mar 21, 2025, 4:27 PM

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So I am still stuck. I want to use the *BGC1 because we are doing destination charges with OBO. With payment intent (Web Element) I have not this issue
e.g. pi_3R58LIIwoyZ282Cc05PeDZSV

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Let me do another request (sorry cannot copy paste from my computer as company is blocking Discord). I have to type manually

flint token Mar 21, 2025, 4:29 PM

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You only have one Connect PMC that would be useful for direct or OBO charges (not bare destination): https://dashboard.stripe.com/test/settings/payment_methods/connected_accounts?config_id=pmc_1NO4l4IwoyZ282CcsNJQQ0Ad

little sun Mar 21, 2025, 4:31 PM

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Let me give you the req with *QQ0ad 👇
req_U9rb7RzvjCwkZd

flint token Mar 21, 2025, 4:33 PM

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That's because you're using on_behalf_of, so it's looking for a PMC on your account, not one of the Connect ones.

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Huh

little sun Mar 21, 2025, 4:37 PM

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So if I go to the payment method configuration page, there are 2 types

Your account: your platform account, destination charge, separare charge and transfer
Your connected accounts: direct charges or charges with on_behalf_of

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So you mentioned *QQ0ad and this should be good for destination charge + OBO

If I create a Checkout Session I have an error message but if I create a Payment Intent I have no issue
pi_3R58bLIwoyZ282Cc1c8iozkV

flint token Mar 21, 2025, 4:42 PM

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Request IDs for both?

little sun Mar 21, 2025, 4:45 PM

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Checkout session: req_U9rb7RzvjCwkZd

Payment intent: req_fsS7kzyyoCyOzS

flint token Mar 21, 2025, 4:53 PM

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https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-payment_intent_data-transfer_data-destination Can you try adding that to your Checkout Session creation?

little sun Mar 21, 2025, 4:56 PM

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Still an error
req_sxQHGp8r69EVZW

flint token Mar 21, 2025, 4:57 PM

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New error though. 🤪

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Try what you just tried but with pmc_1QrbV8IwoyZ282CcV0ZXksra

little sun Mar 21, 2025, 5:02 PM

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Haha, you are loving it 😂
Error
req_9DlLQ3thhUWxNX

flint token Mar 21, 2025, 5:02 PM

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DAMMIT

little sun Mar 21, 2025, 5:03 PM

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I am almost sure we found a bug 😬

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This is why I am contacting you and not support team ☺️

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I know you are better connected to Product (I used to be ProServ at Stripe)

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My colleagues say that this was working previously. I tried to find the issue but no luck.

flint token Mar 21, 2025, 5:05 PM

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:notsureif:

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lolz

little sun Mar 21, 2025, 5:07 PM

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🤓

flint token Mar 21, 2025, 5:16 PM

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Try removing on_behalf_of now?

little sun Mar 21, 2025, 5:29 PM

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It works without OBO

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But we need OBO with the connected account because this is for GBP payments for UK CA (we have a FR platform)

mystic pasture Mar 21, 2025, 5:33 PM

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I think that is expected, we document this here: https://docs.stripe.com/connect/dynamic-payment-methods

When you use OBO, we look at the connected accounts settings.

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So you'd want to follow: https://docs.stripe.com/connect/dynamic-payment-methods?connect-payment-integration-type=checkout&connect-charge-type=direct&connect-dashboard-type=full#enable-payment-methods-connected-accounts

little sun Mar 21, 2025, 5:34 PM

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I need to drop to give a bath to my baby. How can we follow up with this? Sorry first time this is happening with this Discord

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We cannot have direct charges though

bold stormBOT Mar 21, 2025, 5:34 PM

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little sun Mar 21, 2025, 5:35 PM

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And why are we able to have payment intent through Web Element with the parameters but not with the Checkout session ?

mystic pasture Mar 21, 2025, 5:36 PM

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Ah, wrong link. This : https://docs.stripe.com/connect/payment-method-configurations#section-2

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Ah, I did not relaize you provided those request ids. Let me try to investigate this and try to reproduce the issue.

I will share my findings here and next steps. The thread will be closed but you'll still see my messages.

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If you have any follow up questions after it, you can always create a new thread

bold stormBOT Mar 21, 2025, 6:45 PM

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mystic pasture Mar 21, 2025, 7:11 PM

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I was able to fully test and replicate what you saw. I'm flagging this issue with my team.

#quetzal_api