#ryan-xit_api

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foggy questBOT
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main frigate
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Hello there

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Can you give me more details about what you are trying to do here and what is happening?

undone hearth
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Yeah, so i connected stripe to AC, then I created an automation that says "tag contact when subscription is ACTIVE, and product ID equals XXXXXX" but it's not tagging them as they come in

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I tried putting the actual tag in the description on stripe to see if "description" metadata pushed but it doesnt.

main frigate
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That page looks to be Active Campaigns page, correct?

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They control things here so you would need to reach out to them about this.