#raixocz_unexpected
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Hello, unfortunately this channel can only help with API questions. As far as I am aware, the API only allows reversing payouts on your connected accounts. For reversing a payout on your own account the support team is the best one to talk to. I am sorry that they misunderstood the first time but reaching out again is the best way to move this forward.
https://docs.stripe.com/connect/payout-reversals
Hi, thanks for getting back to me so quickly. I'll do my best to explain my situation a bit more. Have a good one!