#ash_ongoing-support-case

1 messages ยท Page 1 of 1 (latest)

thorn flareBOT
#

๐Ÿ‘‹ Welcome to your new thread!

โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

๐Ÿ”— This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1351938855812730971

๐Ÿ“ Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

echo swift
#

hello

vocal pasture
#

Hi there

#

So did this work for you previously?

echo swift
#

no

vocal pasture
#

Is the issue that you upgraded the sdk and it no longer works?

echo swift
#

This is the frst time we are working

#

I am using stripe terminal core 4.2.0 in my build.gradle and added READER_TAMPERED in exceptions.kt file which is the latest update on the stripe changelog file on github.

#

That fixed only one problem, which took me to the payment flow

#

but when i tap the card, it says processing and loads and then it fails

#

i get the above exception in the console log

#

Also this

class=HandoffRpcCallbackListener message="Handoff client received Legacy callback"
java.io.IOException: Empty request body
at com.stripe.stripeterminal.handoffclient.HandoffRpcCallbackListener.onUpdate(HandoffRpcCallbackListener.kt:45)
at com.stripe.core.aidlrpc.AidlRpcUpdateListener$Stub.onTransact(AidlRpcUpdateListener.java:74)
at android.os.Binder.execTransactInternal(Binder.java:1021)
at android.os.Binder.execTransact(Binder.java:994)

eternal wyvern
#

Hello again ๐Ÿ‘‹
Isn't this the same issue you reported yesterday?

echo swift
#

hey Hanzo, u r here.. thanks.. i didnt get any response from stripe team

#

yes but i got some more details for u

eternal wyvern
#

Yeah I believe terminal team is still investigating

echo swift
#

class=HandoffRpcCallbackListener message="Handoff client received Legacy callback"
java.io.IOException: Empty request body
at com.stripe.stripeterminal.handoffclient.HandoffRpcCallbackListener.onUpdate(HandoffRpcCallbackListener.kt:45)
at com.stripe.core.aidlrpc.AidlRpcUpdateListener$Stub.onTransact(AidlRpcUpdateListener.java:74)
at android.os.Binder.execTransactInternal(Binder.java:1021)
at android.os.Binder.execTransact(Binder.java:994)

#

this one

eternal wyvern
#

You can provide add the info to the ticket you've created and it'll be routed directly to the team. Please allow them some time to investigate.

echo swift
#

i dont have the ticket link

#

i just saw the email, no link in it

#

can u pls send me the link to my open ticket?

eternal wyvern
#

I think you can just reply to that email

echo swift
#

okay I found the ticket, Now i am replying to ash_code ticket

#

for discord

#

I just replied to the support ticket -

#

Can u pls lmk when this can be resolved?

#

i mean just inputs from ur team?

#

pls

eternal wyvern
#

I don't have an ETA unfortunately since Product teams may have their own processes around this but we've flagged the issue and someone will take a look at this & reach out in case anything else is required from your end.

echo swift
#

just to let u know

thorn flareBOT
echo swift
#

In stripe changelog file it is mentioned as:

#

3.9.1 - 2024-09-06
Handoff
Fix: Handoff transactions do not complete

#

this fix is what i think i would be needing too in 4.2.0