wise-pony-78892_code | Stripe Developers | Page 1

rustic portalBOT Mar 18, 2025, 9:09 PM

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obsidian torrent Mar 18, 2025, 9:13 PM

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Hi! We can only help with integration questions here; for things like this, you'll need to talk to Support.

formal marsh Mar 18, 2025, 9:14 PM

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Can you escalate our case with Support? We have been going back-and-forth with them >1 week with no resolution

obsidian torrent Mar 18, 2025, 9:15 PM

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I can add a note. Can you share the Account ID so I can find it?

formal marsh Mar 18, 2025, 9:19 PM

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This has happened to >60 accounts for us

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I can give an example?

obsidian torrent Mar 18, 2025, 9:20 PM

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You can give me any Stripe ID that I can use to identify your account and find your support case.

formal marsh Mar 18, 2025, 9:23 PM

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sco_Rv4dpMrQzyuQ74

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We have three other Connected users who are have open support cases with Stripe on the issue (one has submitted requested information three times)

obsidian torrent Mar 18, 2025, 10:00 PM

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Ok, so I'm digging, and I'll try to add what I can to make sure this gets some eyes on it. 👍

formal marsh Mar 18, 2025, 10:08 PM

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Thanks

#wise-pony-78892_code