#psi_unexpected
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atomic plank
hi! can you share an example request ID where you ran into this?
granite elm
sure: req_f0atMDFfTxjlf7
btw, I first tried to just set the discount for the whole phase. But then only the subscription items got the discount, not the items in add_invoice_item.
atomic plank
it's been a bit since i've worked with discounts in the context of a subscription schedule, lemme see if i can figure out what's going on here...
granite elm
thank you, appreciated
Oh, I just saw that the discount was actually applied to the add_invoice_item items! (The invoice just got out.)
This has been the case from an earlier try where I specify the discount for the whole phase.
Still, the question remains why the API does not let me do it for individual add_invoice_items although the documentation allows it. However, my original use case works now, so it's not that important for me to find out, haha.
atomic plank
ooo good to know that you're unblocked! but yeah i'm still working on reproducing everything... if this isn't allowed then our docs should definitely be updated
granite elm
If I can help with reproducing, just ask. But I guess you can see everything you need.
atomic plank
yeah, i'm just going a little slow at the moment. subscription schedules are complicated and my attention span is waning towards the end of my work day 😅
ok, i was just able to successfully modify my own subscription schedule successfully but i did it a little differently than you... using python here's what my code looks like
subscription_schedule.id,
phases=[
{
"add_invoice_items": [
{
"price": "price_1QHvrELFIO5qXQOWDKQXDSpH",
"quantity": 1,
"discounts": [
{
"coupon": "cwHzGMSm",
},
],
},
],
"items": [
{
"price": get_price_id("basic_monthly"),
"quantity": 1,
},
],
"iterations": 1,
"start_date": "now",
},
]
)```trying to figure out what we're doing differently now
granite elm
you use a coupon. and you do not specify the phase-wide discount
I did not specify the coupon code but the discount-id
atomic plank
yeah, which theoretically should have the same effect. let me try it with a discount ID to be sure though.
granite elm
maybe phase-wide discount PLUS individual discounts at the same time could be a problem. Although it is just redundant information.
atomic plank
ok yep, i'm able to do it even when applying the coupon at both the phase level and the add_invoice_items level. trying with discount ID now
granite elm
API version is another thing that comes to mind. My request is at 2022-11-15. No idea if that matters.
But I did not find anything related to that in the API release notes
atomic plank
yeah i just tried updating that and got the same result. i am honestly a little unfamiliar with discounts as an object, i haven't had much exposure to them yet. still working on setting one up...
granite elm
Ah that might be a difference... coupon code is not tied to a specific subscription right?
atomic plank
can you actually try on your end to just swap it out for a coupon code and see if that works?
yeah, coupon codes can be pretty general purpose. the one i'm using is literally just 50% off anything, no product or redemption count limits
fading magnetBOT
granite elm
Hmm.. Yeah, I could try that. Would destroy my use-case though. Because I want the discount to be valid for one year. If I change the subscription schedule after say 6 months, then I fear that the discount timer gets reset.
So I want a discount to be tied to a subscription.
atomic plank
one thing i just noticed is that it looks like the price ID you're using price_1R3hVrQUormLcH2JR44Xbvuf is non-recurring and the coupon code bI8jpdoD (which your discount points to) is for recurring payments... wondering if that might have something to do with this?
ok nope, i just went spelunking into the code and it looks like we specifically code against that param being used here...
so i think our docs might just be wrong
granite elm
That might be the case.... I don't know. I also just noticed that in phase[1] of my request is an item with quantity=0; probably would have generated another error, maybe unrelated.
Oh cool! Then it seems to be a solved issue.
atomic plank
yep, i think i will sanity check that the docs are wrong and then file a doc update ticket. thank you for your patience as i worked through this!
granite elm
Thanks for looking at this.