#mas-usequeuecom_best-practices

1 messages ¡ Page 1 of 1 (latest)

hard remnantBOT
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stoic hinge
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I don't believe we provide this capability [0]. Emails for the following notification types include a link to a page where the customer can update their payment method.

  • Payment confirmation notifications
  • Failed payment notifications
  • Trial ending reminders
  • Renewal reminders
  • Expiring card notifications

[0] https://docs.stripe.com/billing/revenue-recovery/customer-emails

queen bluff
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Ah okay,
So I'll need to email them manually letting them know right? Just wanna double check so I don't send duplicates emails.

stoic hinge
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You'll likely have to let impacted users know outside of Stripe.

queen bluff
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Okay sounds good thx!