jose-ortega-winkua-sl_webhooks | Stripe Developers | Page 1

unkempt cosmosBOT Mar 17, 2025, 12:55 PM

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round flaxBOT Mar 17, 2025, 12:58 PM

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stiff geyser Mar 17, 2025, 12:58 PM

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Hi there 👋 what is your code responding with if it's not sending a 200?

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What exactly you call to respond to us will depend on the web framework you've chosen to implement, and is likely something you'll be more familiar with for your particular framework than we are.

fallow kraken Mar 17, 2025, 12:59 PM

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Now I am not responding anything because ir doenst work

stiff geyser Mar 17, 2025, 1:00 PM

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What doesn't work?

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We don't have visibility into what's running on your endpoint, you'll have to provide us with a lot more context.

fallow kraken Mar 17, 2025, 1:00 PM

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I am receiving the following response

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Stripe.StripeException: The expected signature was not found in the Stripe-Signature header. Make sure you're using the correct webhook secret (whsec_) and confirm the incoming request came from Stripe. en Stripe.EventUtility.ValidateSignature(String json, String stripeSignatureHeader, String secret, Int64 tolerance, Int64 utcNow) en WINKUA.StripeWebHookHandler.Page_Load(Object sender, EventArgs e)

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But I am sure that my scret key is correct

stiff geyser Mar 17, 2025, 1:03 PM

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( NOTE : where whsec_xxxxxx = scret key )
This isn't your API secret key is it? If so that's at least part of the problem, that's expecting the signing secret for the webhook endpoint.

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But since the Event you shared wasn't sent to any webhook endpoints, is it safe to infer that you're using the Stripe CLI to test the endpoint?

fallow kraken Mar 17, 2025, 1:04 PM

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I use that scret key

unkempt cosmosBOT Mar 17, 2025, 1:04 PM

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stiff geyser Mar 17, 2025, 1:04 PM

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I see that's a livemode webhook endpoint, did you get this working in testmode first?

fallow kraken Mar 17, 2025, 1:04 PM

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I don't understand what the problem is

fallow kraken Mar 17, 2025, 1:06 PM

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stiff geyser I see that's a livemode webhook endpoint, did you get this working in testmode f...

My website is in production, so I can't put it in test mode.

stiff geyser Mar 17, 2025, 1:07 PM

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You don't have to "put things in test mode" your account can always run in both modes based on which API keys you use, so you can make sure this all works in testmode first before moving it to livemode and impacting your actual flows:
https://docs.stripe.com/test-mode

fallow kraken Mar 17, 2025, 1:09 PM

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We are correctly receiving the call from Stripe to our website with the Webhook but THE ONLY THING we are not able to do is respond with the 200 code to Stripe and this is what we need to solve

copper heath Mar 17, 2025, 1:10 PM

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Are you the developer here?

fallow kraken Mar 17, 2025, 1:10 PM

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Would it be possible to arrange a video call with a Spanish-speaking technician?

fallow kraken Mar 17, 2025, 1:10 PM

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copper heath Are you the developer here?

Yes

copper heath Mar 17, 2025, 1:13 PM

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No, that is not supported.

You would need to do that on your end as we have no exposure to your back end system.

#jose-ortega-winkua-sl_webhooks