dobezilla_webhooks | Stripe Developers | Page 1

timid bridgeBOT Mar 14, 2025, 7:08 AM

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ornate latch Mar 14, 2025, 7:15 AM

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Hi there, I saw this event was sent to two webhook endpoints, and both endpoints are connect webhook endpoints

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https://dashboard.stripe.com/test/events/evt_1R2Gx2PAqUdQHxZUtcVf26vX based on the event log, your server returned a 500 error

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you'll want to check your server log and troubleshoot https://support.stripe.com/questions/webhooks-what-to-do-when-the-http-status-code-starts-with-a-four-(4xx)-or-five-(5xx)

Webhooks: what to do when the HTTP status code starts with a four (...

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peak ether Mar 14, 2025, 7:28 AM

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Ah - I thought one was an account one, I'm so stupid! ok but...for the second endpoint that failed I get this error

The expected signature was not found in the Stripe-Signature header. Make sure you're using the correct webhook secret (whsec_) and confirm the incoming request came from Stripe

as far as I can see it's using the correct webhook secret, which I copied from the dashboard.

ornate latch Mar 14, 2025, 7:32 AM

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This is a test mode event, did you use the correct secret from the test mode endpoint?

peak ether Mar 14, 2025, 7:32 AM

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yes

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at Stripe.EventUtility.ValidateSignature(String json, String stripeSignatureHeader, String secret, Int64 tolerance, Int64 utcNow) in //src/Stripe.net/Services/Events/EventUtility.cs:line 170
at Stripe.EventUtility.ConstructEvent(String json, String stripeSignatureHeader, String secret, Int64 tolerance, Int64 utcNow, Boolean throwOnApiVersionMismatch) in //src/Stripe.net/Services/Events/EventUtility.cs:line 143
at Stripe.EventUtility.ConstructEvent(String json, String stripeSignatureHeader, String secret, Int64 tolerance, Boolean throwOnApiVersionMismatch) in /_/src/Stripe.net/Services/Events/EventUtility.cs:line 104

ornate latch Mar 14, 2025, 7:38 AM

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https://dashboard.stripe.com/test/webhooks/we_1R0eoOAZYdif0PBRc908zU8h did you use the webhook secret from this page?

peak ether Mar 14, 2025, 7:39 AM

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yes it's that one

ornate latch Mar 14, 2025, 7:40 AM

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Try deploy your code again? You'll also want to log the secret to make sure it's the correct one

peak ether Mar 14, 2025, 7:41 AM

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I've deployed multiple times and also logged the secret and it is the right one - but I'll try it again now

timid bridgeBOT Mar 14, 2025, 8:00 AM

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rain drum Mar 14, 2025, 8:00 AM

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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

peak ether Mar 14, 2025, 8:07 AM

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Ok I discovered the problem, the environment variable on the server had a missing underscore. Thanks for your help @ornate latch !

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how would I send a test event to an endpoint on my production environment?

rain drum Mar 14, 2025, 8:16 AM

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how would I send a test event to an endpoint on my production environment?
You can use your live secret key with your Stripe CLI
https://docs.stripe.com/cli/api_keys
And trigger an Event

peak ether Mar 14, 2025, 8:21 AM

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ok thanks I'll try that

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