#caitlin-short_webhooks

1 messages · Page 1 of 1 (latest)

elder domeBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1349580787837702279

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

lapis wraith
#

Hi there, do you have the event ID?

rich pine
#

We have no events that were sent

#

I am trying to understand how we can trigger financial connections transaction refresh events

elder domeBOT
tawdry forum
#

do you have a financial connections account (fca) which you're already trying to trigger the transaction refresh but not receiving any events? if so, can you share the fca id so that I can take a look?
Or are you just asking how to trigger financial connections transaction refresh events in general? If it's this, have you taken a look at this guide? https://docs.stripe.com/financial-connections/transactions, and this section specifically : https://docs.stripe.com/financial-connections/transactions#refresh-transactions-on-demand

Access transactions for a Financial Connections account

Access an account's transactions with your user's permission.

rich pine
#

We have already set up the financial conenctions integration

However we have never been able to test the webhooks in test mode.

we dont refresh transactions on demand we subscribe to events from the financial account for transactions

But in test mode when we connect one of the test mode accounts and subscrivbe we never end up receiving refresh events

tawdry forum
#

alright, can you share the fca id?

rich pine
#

yeah absolutely - fca_1PSOpLLV0IXJDiQBvPQBt4Cl

tawdry forum
#

hmmm, have you tried created some transactions e.g. debits on that financial connection account to see if that triggers the event?

#

i'm guessing that if there's no transactions on the fca, there likely wouldnt be any such events too

rich pine
#

how do we do that?

#

It is a stripe test account

#

when you go through the financial accounts process in test mode

#

you have to select one of the test mode institutions

#

when you go through the authentication flow in test mode it is stripe accounts - how we do we trigger financial transaction refresh events so we can get test mode transaction data

tawdry forum
#

When you create an fca account, that fca account can be used for payments also

#

there's a high level guide here : https://docs.stripe.com/payments/ach-direct-debit/set-up-payment?platform=web&payment-ui=elements#access-data-on-a-financial-connections-bank-account, and then how to collect payments subsequently can be found at the end : https://docs.stripe.com/payments/ach-direct-debit/set-up-payment?platform=web&payment-ui=elements#web-future-payments

Save details for future payments with ACH Direct Debit

Learn how to save payment method details for future ACH Direct Debit payments.

rich pine
#

sorry I am only looking at getting transaction data

#

from the account

#

i didnt create the account

#

and in test mode there is only stripe test institutions

#

sorry maybe I am not understanding

#

but we dont use financial connections for payments

#

just strictly to subscribe to transaction data events

tawdry forum
#

if you don't attempt to create payments on the fca, then i don't think there's any way to test this flow in testmode

rich pine
#

ok I see. So we have to create payments and this will trigger transaction refresh events?

tawdry forum
#

i haven't had the opportunity to test this out yet, but give me a while and I'll see if it works in testmode

rich pine
#

ok thank you

tawdry forum
#

hmmmm, this is going to take us a while to verify, maybe can you create a support ticket via the link I'm going to share with you and we'll get back on that support ticket

elder domeBOT
#

Hello @rich pine, we have sent you a direct message, please check it at https://discord.com/channels/@me/1326671510500409344

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
rich pine
#

Ok thanks

#

Will this do anything?

#

I tried this but not receiving a webhook

#

that triggered a webhook event

#

but I dont think I got any new transactions

tawdry forum
#

it's expected that you didn't get any new transactions - if you don't have any new transactions i.e. no payments have been made for that account then naturally there wouldn't be any new transactions

rich pine
#

I see

tawdry forum
#

if you're still around, actually the fca should have some pre-created transactions. It's kind of odd that your example :fca_1PSOpLLV0IXJDiQBvPQBt4Cl doesn't have any transactions on hand.

#

can you create a new financial connections account then share the fca id here?

rich pine
#

sorry I am around

The transactions are just from like June I notice - and I need to track getting new events those are old transactions

#

Different acount fca_1PDd7ALV0IXJDiQBWqaKKPTC

tawdry forum
#

ah yeah, so Stripe returns a paginated list of up to the last 180 days of transaction history on an account typically. Your fcas were all created quite a while back. If you create a new one, you'll probably be able to retrieve a list of transactions on that fca

#

i'll look into whether we actually update that list of transactions to reflect payments made on that fca in test mode, and also if we do a daily transaction refresh in testmode and get back to you on these two items in the support ticket