#john-l_best-practices
split rivetBOT
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split elbow
Hi there!
I think what you're looking for is the invoice.upcoming event: https://docs.stripe.com/api/events/types#event_types-invoice.upcoming
hot vault
I thought I read somewhere that invoice.upcoming doesn't trigger when a sub schedule changes phases
we have our account set to trigger the event 3 days prior to renewal but I don't think this is considered a renewal
split elbow
Sorry for the delay here - server is really busy at the moment
invoice.upcoming will fire when a Subscription is going to generate an Invoice, which is a separate thing than a Schedule changing phases
Do you have an example of a Subscription/Invoice where you were expecting the event to fire and it didn't?
hot vault
Looks like it! I've been experiencing that throughout the day
split elbow
Also on point #2 - that isn't necessary and you don't need to do anything; the Schedule ends when . . . well, when it ends 😁
hot vault
if it's an annual plan though wouldn't it just stick around?
is this helpful: clock_1R1uoq2hqajdreQx5oTsJWbn
i tested a sub with that clock, forwarded it a month + 1 day to see what events I would receive
split elbow
do you have the Subscription from that test clock? The relationships between the objects are such that its difficult to get from the clock to the Subscription
hot vault
sub_1R1umx2hqajdreQx5hIjmGpd
sorry i thought it would all be connected
I see this event: evt_1R1up92hqajdreQxNOXIA1EI that indicates an upcoming payment in 31 days
split elbow
That's right, and the interval for the first phase is a montly price
What were you expecting instead?
hot vault
Well that event is for the 2nd month , so I've already been charged the $19 for the first month, I advanced to month 2 and was charged $74, so my understanding is that notice is actually a notice for month
3
If I look at the date on that event it's 1744485479 = April 12
so I don't see where I'm given prior notice of the $74 charge , the event just prior to that is the $19 charge succeeding
split elbow
I see
hot vault
i'm going to advance one more month
split elbow
This seems odd and I'm looking into how these events work with test clocks
hot vault
okay -- I do see the schedule get released
I'm actually not testing an annual plan right now but that explains a little bit.. it makes me think thought that the schedule will stick around for a year
split elbow
I think what you're seeing around the date/time the invoice.upcoming event is sent might be a wrinkle of working with test clocks
hot vault
👍 okay this is my first time using them, but also sub schedules
Well I'll have to come back to this -- I think i'm going to plan to tirgger the email myself until I can better confrim this
split elbow
Sure thing
split elbow
We track it on our end when a user creates a new question within a certain span of time - at least a few weeks
split rivetBOT