newtreyes_api | Stripe Developers | Page 1

fossil bloomBOT Mar 12, 2025, 4:36 PM

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bright gyro Mar 12, 2025, 4:36 PM

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Hi @silent cypress

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Ex. ST-V5A8N2D5H3S

silent cypress Mar 12, 2025, 4:40 PM

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Hi 👋

By payout, you mean Payout?

bright gyro Mar 12, 2025, 4:41 PM

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Yes, Sir

silent cypress Mar 12, 2025, 4:42 PM

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Hmmm... well it's not the Trace ID...

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So essentially they want you to return the ID the bank assigned to this payout?

bright gyro Mar 12, 2025, 4:43 PM

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I am not sure

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We are already showing the Trace ID to them, but they are saying that's not what they want and that they were able to retrieve the ST-xxx id somehow from their side.

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Are we missing something? Is there any way to retrieve it using the API somehow?

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Can you confirm if that's possible at all?

silent cypress Mar 12, 2025, 4:48 PM

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I suspect this is something generated by their bank but I am digging through internal docs to see if there are any IDs we have access to that match that format

bright gyro Mar 12, 2025, 4:49 PM

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Thank you, Sir

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One interesting thing: they are saying they were able to retrieve that value from the following URL: https://api.stripe.com/v1/payouts/po_1PfxUfEnPb0G2KZSoZouSmpW

silent cypress Mar 12, 2025, 4:53 PM

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Okay, that a Retrieve Payouts API call so that would suggest it's on the Payout object.

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Do you have the Payout ID or the account ID?

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Oh wait..duh

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reference_token ST-G2K7Y4R2T2C2

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Which, according to our docs is a Preview feature

bright gyro Mar 12, 2025, 4:56 PM

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Interesting

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Is there anything we should do on our side to enable the retrieval of this field?

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Also, which account id is payout po_1PfxUfEnPb0G2KZSoZouSmpW related to?

silent cypress Mar 12, 2025, 5:01 PM

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acct_1Hk96kEnPb0G2KZS

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And as for retrieving this field, it should be available. Let me test this with my own code.

bright gyro Mar 12, 2025, 5:02 PM

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@silent cypress Is this acct_1Hk96kEnPb0G2KZS a connected account?

silent cypress Mar 12, 2025, 5:03 PM

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Shouldn't you know?

bright gyro Mar 12, 2025, 5:03 PM

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LOL

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I should

silent cypress Mar 12, 2025, 5:04 PM

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Okay I can retrieve this data using an old API version 2020-08-27 with the following code (in Python)

po = stripe.Payout.retrieve('po_1PFnIuIlCeH6bP8RiLUTTdhS')
print(po.reference)

bright gyro Mar 12, 2025, 5:04 PM

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the problem is that the customer sent us that payout id

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I thought it was a payout from one of our connected accounts

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but I tried retrieving using out platform accounts and the acct_1Hk96kEnPb0G2KZS that you gave me but I was not able to

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So, I am starting to guess if this might be a payout from an account that is not related to our platform accounts

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Does that make sense?

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Sorry if I am making some silly mistake here

silent cypress Mar 12, 2025, 5:07 PM

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It's not a connected account

bright gyro Mar 12, 2025, 5:07 PM

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Ok

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that's interesting

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Let me show you something

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That's a payout from one of our connected accounts

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I don't see that reference_token in there

silent cypress Mar 12, 2025, 5:09 PM

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Can you try making the request without Postman?

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Using one of our SDKs?

bright gyro Mar 12, 2025, 5:10 PM

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Yes

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give me a min

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Here

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Still nothing

silent cypress Mar 12, 2025, 5:15 PM

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Hmmm... I just made a request for a Connected Account's payout object and I got the reference.

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What API version are you on?

bright gyro Mar 12, 2025, 5:15 PM

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Setting the version to the one you provided

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fossil bloomBOT Mar 12, 2025, 5:16 PM

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bright gyro Mar 12, 2025, 5:16 PM

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Can you try retrieving this one?

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stripe.Payout.retrieve('po_1R1dqfQ1cjPdOgQWIoommHLe',stripe_account="acct_1R1XHDQ1cjPdOgQW")

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I am using the Python Stripe library

silent cypress Mar 12, 2025, 5:17 PM

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No, that isn't my connected account

bright gyro Mar 12, 2025, 5:18 PM

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I thought you might had access to any account on your side

silent cypress Mar 12, 2025, 5:18 PM

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I can look up the raw Payout object. And I see reference_token ST-K4M9O3D2D3X6

bright gyro Mar 12, 2025, 5:18 PM

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why could it be that we can't see it neither from Python nor from curl / postman

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?

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Also, I can't see the reference_token field in the docs

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maybe because it's a preview feature?

silent cypress Mar 12, 2025, 5:20 PM

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I'm not sure that would make sense. It isn't private or gated. What is the default API version for your account?

bright gyro Mar 12, 2025, 5:21 PM

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Tried several versions... not getting that field on any of those versions

silent cypress Mar 12, 2025, 5:24 PM

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Okay... I see I have an API version explicitly coded here. I am using 2024-04-10 and stripe-python v9.3.0

bright gyro Mar 12, 2025, 5:26 PM

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stripe 11.6.0

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Using the same api version gives the same result

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Created a new test using stripe-python v9.3.0

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Same thing

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Could this be something related to our platform or test connected account?

hearty kernel Mar 12, 2025, 5:34 PM

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Hi, taking over as my teammate needs to step away. Let me catch up.

bright gyro Mar 12, 2025, 5:34 PM

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thank you, @hearty kernel

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@hearty kernel Any news?

hearty kernel Mar 12, 2025, 5:42 PM

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Still looking, hang tight

bright gyro Mar 12, 2025, 5:42 PM

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thank you

hearty kernel Mar 12, 2025, 5:49 PM

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After reviewing this with a teammate, it looks like that is not supported by default and you would need to be added to a special feature to see this detail. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

bright gyro Mar 12, 2025, 5:50 PM

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What is it exactly that I will need to request?

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access to the reference_token payout field?

hearty kernel Mar 12, 2025, 5:52 PM

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yes, payout.reference_token

bright gyro Mar 12, 2025, 6:01 PM

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ok

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sounds good

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thank you

#newtreyes_api