#tm_dashboard-ui
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dusk oyster
Hi 👋
Is your question about the data in the Payment Intent itself or about what is displayed on the Stripe Dashboard?
leaden talon
Hi @dusk oyster it is about what is displayed on the Stripe dashboard as my boss is checking what I have done and he saw that inconsistent behaviour on the Stripe dashboard so he said that I'm doing something wrong with my integration.
dusk oyster
We help developers coding integrations with Stripe APIs here. Unfortunately, that means I cannot offer any insights about the Dashboard
leaden talon
To make it a bit clearer, here is what my boss expected to see when he enter the Stripe dashboard with payment intent for guest. But sometimes the Stripe dashboard just does not display so I'm not sure if my call to Stripe APIs is wrong and cause this problem
Oh ok 😦
dusk oyster
I recommend you reach out to Support for help with what powers these displays: https://support.stripe.com/contact
leaden talon
Thanks @dusk oyster let me reach out to them!
leaden talon
yes
dusk oyster
Can you share the Payment Intent IDs for both those pictures? In order, so I know which is which?
leaden talon
This is the one that show up pi_3QyFjSLGCfXYj9GX129qfmqS
This is the one that did not show up pi_3QyGqxLGCfXYj9GX1myeKhCQ
dusk oyster
Perfect, thanks! Taking a look now
Damn. Okay I thought it might be differences int he Billing Details you captured but they look the same to me.
- First PI - confirm request
- Second PI - confirm request
In both cases the payment_method_data.billing_details contain both email and name. Unfortunately, this is a scenario where I don't know why the Dashboard isn't handling this properly and you will need to reach out to Support
Sorry to get your hopes up
leaden talon
Thanks! I will definitely reaching out to them and I'm actually relieved that you said it's also the same. It would make speaking to the dashboard support much easier. Have a great day mate!