#thebeard_api
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- thebeard_api, 4 days ago, 12 messages
- thebeard_api, 6 days ago, 14 messages
true snow
one other way I was thinking was to mark invoice as incollectible and add a negative balance on customers account on subscription deletion webhook. but even then I would want a pro rated amount for 7 days and not full month subscription amount
west meteor
Hello! What do you mean by update the Invoice? Update it how?
true snow
like the amount due of the invoice should be for 7 days and not full months if i cancel a subscription when it remains unpaid for 7 days
static cedar
Do you mean that you will cancel the subscription and only prorate the invoice amount for 7 days at the same time if a customer decides to cancel a subscription today?
true snow
we only allow customers to cancel for billing period end so that's not a problem. the problem is when we cancel for unpaid subscriptions 7 days after due date
static cedar
Am I right to understand with the scenario like this?
A subscription is created on March 1 and paid for Mar 1 - Apr 1 for the initial cycle. When Apr 1 starts, a new invoice (let's say invoice_A) with full amount is created, but this invoice is not paid and subscription is canceled automatically. When the unpaid subscription is canceled after 7 days automatically, do you mean like you want to this invoice_A amount to be prorated to 7 days (for Apr 1 to 7)?
true snow
yes exactly. so next time when customer comes back, so they only owe us for 7 days
static cedar
Once an invoice is finalised, the amount can't be changed. It is not possible to update the invoice_A in this scenario to have a proration amount of 7 days.
The only way I can think of is to cancel the existing invoice (invoice_A in this case), then create a new one-time invoice (let's say invoice_B) with prorated amount
true snow
ok. that make sense. also I was thinking rather than invoice_B, i just add negative balance to customer account. so whenever they come back its automatically added to their next invoice
static cedar
The amount in invoice_A still reflects as the full amount, just that the customer only needs to pay for the prorated amount if balance is used. It might cause confusion to the customer like why the invoice shows full amount, but I only need to pay part of it when attempting to make a payment at Stripe hosted page.