#rian_unexpected
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Hi, which subscription are you referring to here?
sub_1Kg901GUvXaarTWVa2OZIE5p
Taking a look
ty
It looks like they updated their payment method: https://dashboard.stripe.com/logs/req_4WaJQYDDeuxiAm on thar billing portal session: bps_1R16xOGUvXaarTWVAYCPVJiX
oh hmm, im not sure what session was used for their upgrade made today
but they upgraded a plan on that subscription
and was only charged 8
when the plan has a huge price increase
Thereis a request from Dashboard: https://dashboard.stripe.com/logs/req_MBt5q5dtcejDWD which passed a discount
this was made a few minutes after
and not during the upgrade
he was charged before that was applied
I see. There is a subscription proration: in_1R16yMGUvXaarTWVmfmXFkvM
You can identify these by looking at 'Unused time on Premium Super after 10 Mar 2025' and 'Remaining time on Options Flow & Periscope Annual after 10 Mar 2025'. We document a bit more about this here, https://docs.stripe.com/billing/subscriptions/prorations