cpapazach_unexpected | Stripe Developers | Page 1

willow turtleBOT Mar 10, 2025, 1:52 PM

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nimble cloud Mar 10, 2025, 2:00 PM

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Hi, there is not a way to suppress $0 invoices, no. If you're trying to keep a historical log, you'd need to save that informaiton in your database and cancel the subscription.

wind plinth Mar 10, 2025, 2:02 PM

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Hello, oh I see. I reached out because I read online that you did that for some people that reached out for that matter as well.
Can I void somehow the invoice before it gets finalized (and triggers the email to be sent)?
If yes which is the earliest webhook event I could be listening to in order to achieve that?

nimble cloud Mar 10, 2025, 2:07 PM

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Hm, that would not be something that you can control via the API. I have not heard of this before. Let me look around

wind plinth Mar 10, 2025, 2:07 PM

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Thanks a lot 🙏

nimble cloud Mar 10, 2025, 2:17 PM

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From further looking, $0 invoice in live mode does not automatically send a receipt even if the user has automatic email receipts enabled in their account settings. We do not send a receipt if no actual charge has been made. I do not see any special feature to allow suppressing a creation of a $0 invoice.

wind plinth Mar 10, 2025, 2:20 PM

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Wait the email receipt you just mentioned is the standard "You ve got a new invoice from us" email or it is a different one?

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Let me clarify at this point that the sending the $0 invoice email creates the problem for us. We do not want the customers to be contacted via email for $0 invoices if I could wrap this up in a nutshell

nimble cloud Mar 10, 2025, 2:22 PM

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We document this here, https://support.stripe.com/questions/does-stripe-send-receipts-for-0-invoices

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If you have further questions on email reciepts please reach out to Support.

wind plinth Mar 10, 2025, 2:23 PM

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ok thanks a lot 👍

#cpapazach_unexpected