tobin_api | Stripe Developers | Page 1

ashen atlasBOT Mar 7, 2025, 4:14 AM

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flint terrace Mar 7, 2025, 4:15 AM

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quartz cedar Mar 7, 2025, 4:19 AM

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Hmm okie how do you generate that URL?

flint terrace Mar 7, 2025, 4:20 AM

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as per stripe doc

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so many users reported same issue

quartz cedar Mar 7, 2025, 4:29 AM

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Um could you share the Doc you are following?

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And could you share a workable link? I want to try on my test account

flint terrace Mar 7, 2025, 4:31 AM

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sure
Link : https://marketplace.stripe.com/oauth/v2/authorize?client_id=ca_Pl5sdRX9ZIbMhFni2PDjsnkMEERxD3Ye&redirect_uri=https%3A%2F%2Fverify-stripe.webtoffee.com%2Fwp-json%2Fwt-stripe%2Fv1%2Foauth&state=aHR0cHM6Ly9kZW1vNTMud3RkZXYueHl6Lz93Yy1hcGk9d3Rfc3RyaXBlX29hdXRoX3VwZGF0ZSZtb2RlPXRlc3QmbmFtZT1laF9zdHJpcGVfcGF5bWVudF9nYXRld2F5&scope=read_write

Stripe App Marketplace

Stripe Apps integrate all the tools you use to run your business

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try this link

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hi are u there?

quartz cedar Mar 7, 2025, 4:43 AM

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Yes, sorry

flint terrace Mar 7, 2025, 4:44 AM

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are u able to find this issue?

quartz cedar Mar 7, 2025, 4:44 AM

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working for me btw

flint terrace Mar 7, 2025, 4:45 AM

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some of the customers facing this issue.

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last day 4,5 customers reported same issue some people in our team could able to replicate the same

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do you have any idea?

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one of my colleague have same issue.

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i just checked in his site right now.

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hello...

quartz cedar Mar 7, 2025, 4:56 AM

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But you don't replicate on your account?

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When you check your colleague browser, can you open the console and screenshot if there is any error?

flint terrace Mar 7, 2025, 4:57 AM

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not in my account

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i will check browser in console wait a moment

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he had multiple accounts in stripe experiencing this issue in one of his account only

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Screenshot_2025-03-07_at_10.31.57_AM.png

Screenshot_2025-03-07_at_10.32.14_AM.png

quartz cedar Mar 7, 2025, 5:04 AM

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Can you copy that ca_xxx Id here in text, and then your colleague account id acct_xxx, then your Stripe account Id which owns the app acct_xxx

flint terrace Mar 7, 2025, 5:05 AM

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ok wait

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acc : acct_1LkQ95SBAdS3aQVT

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client id : ca_Pl5sdRX9ZIbMhFni2PDjsnkMEERxD3Ye

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is that enough?

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my acc id : acct_1QrGEMSIuyMvuo7O

quartz cedar Mar 7, 2025, 5:11 AM

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Checking

flint terrace Mar 7, 2025, 5:11 AM

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ok

quartz cedar Mar 7, 2025, 5:12 AM

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Do you recognize a Stripe account Id of acct_1Oqk92LdIlnHGLas ?

flint terrace Mar 7, 2025, 5:13 AM

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wait

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checking

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it's our merchant acc id

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webtoffee

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any idea?

ashen atlasBOT Mar 7, 2025, 5:26 AM

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flint terrace Mar 7, 2025, 5:27 AM

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hi

swift hare Mar 7, 2025, 5:28 AM

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hello! taking a look, give us a while

flint terrace Mar 7, 2025, 5:28 AM

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sure

swift hare Mar 7, 2025, 5:30 AM

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okay, so to clarify, you mentioned you were able to reproduce this, is it specifically with regards to this same redirect URL? Or can you reproduce it with any other redirect URLs also?

flint terrace Mar 7, 2025, 5:31 AM

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u can try this url : sure
Link : https://marketplace.stripe.com/oauth/v2/authorize?client_id=ca_Pl5sdRX9ZIbMhFni2PDjsnkMEERxD3Ye&redirect_uri=https%3A%2F%2Fverify-stripe.webtoffee.com%2Fwp-json%2Fwt-stripe%2Fv1%2Foauth&state=aHR0cHM6Ly9kZW1vNTMud3RkZXYueHl6Lz93Yy1hcGk9d3Rfc3RyaXBlX29hdXRoX3VwZGF0ZSZtb2RlPXRlc3QmbmFtZT1laF9zdHJpcGVfcGF5bWVudF9nYXRld2F5&scope=read_write

Stripe App Marketplace

Stripe Apps integrate all the tools you use to run your business

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redirect url is same but it happens to account id's

swift hare Mar 7, 2025, 5:33 AM

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Sorry, I don't think that answered my question about if this only occurs only on that specific redirect URL? And if you can reproduce it with other redirect URLs?

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namely, does this only occur on this webtoffee application?

flint terrace Mar 7, 2025, 5:35 AM

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yes it happening when trying to install webtoffee application

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am not sure about other apps

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our few customers reported the same issue

swift hare Mar 7, 2025, 5:36 AM

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our few customers reported the same issue - do you mean when trying to install webtoffee specifically?

flint terrace Mar 7, 2025, 5:37 AM

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yes

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am developer at webtoffee

swift hare Mar 7, 2025, 5:42 AM

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I believe one of my colleagues requested that you or your colleague write in #1347101575658868778 message and we'll investigate further and respond on the ticket. This isn't something that we're going to be able to help with on this channel unfortunately.

flint terrace Mar 7, 2025, 5:43 AM

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are u able to replicate the issue?

swift hare Mar 7, 2025, 5:50 AM

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The investigation will be handled by a different team, and they will do their best to reproduce and address the issue on their end.

flint terrace Mar 7, 2025, 5:51 AM

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where should i contact now.

swift hare Mar 7, 2025, 5:55 AM

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I believe you've written in via an existing support ticket previously? You can follow up on that support ticket

#tobin_api