#john_api
1 messages ยท Page 1 of 1 (latest)
๐ Welcome to your new thread!
โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
๐ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1347269471030612018
๐ Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- john_api, 1 hour ago, 8 messages
- john_api, 13 hours ago, 27 messages
- john_express-account-onboarding, 1 day ago, 4 messages
- john_api, 3 days ago, 8 messages
Hi ๐
Topups are used to add funds to your Platform account - doc.
You can then [Transfer](<https://docs.stripe.com/api/transfers.) funds from your Platform account to the Connected Account. Once those funds are available in the Connected Account balance, it will be eligible for being paid out
thanks @normal nexus
How long will it take for the topups to be added to the platform balance?
also, should the topup amount reflect on the platform balance?
Unfortunately those aren't questions I am familiar with. We focus on helping developers code integrations with Stripe APIs here and not as much with funding timelines.
Where the topup funds will be reflected will depends on the reason you select when adding the funds (in the Dashboard).
Hi hi! Iโm going to be taking over for my colleague here; can you please summarize your issue/question for me?
US platforms add funds via ACH debit, and can take 5-6 business days to become available in your Stripe balance.