#brendan_api

1 messages ¡ Page 1 of 1 (latest)

minor pecanBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1347242139603439679

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

hard sequoia
#

Hello there

amber beacon
#

hey

hard sequoia
#

You would need to loop over the Subscriptions and update each one to remove the application fee -- we don't support a bulk API here.

amber beacon
#

can i do that without cancelling them? I couldn't find anything that indicated it was possible without cancelling and restarting each subscription. But would very much like to avoid that.

hard sequoia
amber beacon
#

Thanks. What if we just disconnect the connected accounts and shut down the main one, will the application fee effectively be nullified en masse since it can't be paid out to a removed account?

#

The company I work for is folding, but our clients and their clubs aren't.

I inherited this tech recently when all the founding engineers quit and am trying to figure out a graceful wind down that doesn't mess up our clients ongoing memberships

hard sequoia
#

The Subscription will stay active and your platform would continue to receive the application fee (provided that the account is still open). If you actually close the account then I'd assume the application fee would not be taken but I actually don't know that 100%.

#

My advice is to update the Subs to remove the application fee.

#

That is safest.

#

Otherwise

#

You could ask our Support team via https://support.stripe.com/contact/login to confirm the exact behavior for if you close your platform account.

amber beacon
#

ok, thanks. I appreciate the guidance!