#anders_docs

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opaque owlBOT
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dry venture
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hi there!

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in general, yes, listening to account.updated (or directly retriving the Account with the API) lets you get information about the account. however the information you can access will depend on the type of account you created.

lyric rock
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So if some of our customers had an existing account it might not work?

So we cannot be sure to retrieve that data for all accounts?

dry venture
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so you mean they have Standard accounts?

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if so, the information you can retrive is quite limited yes.

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I recommend testing this in test mode to see if you can access the information you need or not.

lyric rock
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Okay thanks. It sounds like it's not something we can rely on. I will test some more in test mode.

We either create a new account for them if they don't have an existing account or we let them use their existing account.

dry venture
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but in both case it's Standard accounts, no?

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so the information you'll get is the same.

lyric rock
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Yes, correct - I can see the accounts we created are type standard

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so it's not possible when they are standard?

dry venture
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what is not possible?

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like I said, you can retrive some information for Standard account

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you need to check on your end if the information matches what you are looking for or not.

lyric rock
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I want to retrieve company name, company address and VAT number. But I will check again if that's possible or not ๐Ÿ™‚