#brel_unexpected
fossil radishBOT
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silent idol
I am sending you the customer ID. Recently it got a lot of cancellations
cus_R5wiMHXaDtqAkx
Where did these changes and cancellations come from. Why? I dont understand
olive rune
for example sub_1Qhvh3ARjJ1na9ElYWGWcvdB was deleted by your own code: https://dashboard.stripe.com/test/logs/req_BImGrRq4WOzUpN
silent idol
This is another customer
Please refer to the customer I sent you
and the cancellations done to that customer
olive rune
can you give me a specific subscription ID?
olive rune
so you are asking about sub_1QSysiARjJ1na9ElSRuU6Ds2?
silent idol
yes
olive rune
it's explained in the Dashboard:
silent idol
Ok, but what about this: sub_1QuxpcARjJ1na9ElYu8Y1wMc
This was created Feb 21
Why was it cancelled?
silent idol
has not passed 90 days
olive rune
it was a request coming from the Stripe Dashboard: https://dashboard.stripe.com/test/logs/req_fpTzMKiKBBX4u6
olive rune
if you click on the link above, you'll see "Source: StripeBatchAPI/1.0". which means it's the Stripe Dashboard.
fossil radishBOT
silent idol
Thank you