#abuznego_best-practices

1 messages ¡ Page 1 of 1 (latest)

clear waspBOT
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mild coyote
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Hello! If you want them to pay for the Subscription immediately you should only create the Subscription after whatever action you're talking about has already happened. In other words, create the Subscription when you want them to pay for it. Can you change the order of operations?

cunning sonnet
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the action requires them having a subscription, so ideally not but i am thinking we could possibly finalize the invoice after such action takes place.. how long would it stay open

mild coyote
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The first Invoice for a Subscription is immediately finalized and doesn't stay open for any length of time beyond the payment process. Can you tell me more about this action and why the Subscription has to exist first? Maybe I can suggest a different approach.

cunning sonnet
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we basically want to charge only after they have received a product that requires activation, so that they are not being charged for the time they have had the subscription that they cannot actually use

mild coyote
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Why do you need to create the Subscription before they receive the product?

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Or before they activate the product?

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Can't you create the Subscription when they activate?

cunning sonnet
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yes was trying to see if there were alternatives to delaying the subscription creation

mild coyote
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Why though? What advantage is there to creating the Subscription ahead of time?