#birdy247_api

1 messages · Page 1 of 1 (latest)

limpid gyroBOT
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paper shale
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Hi

shrewd flower
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Let me know what specific you may have after reviewing this

paper shale
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I have read this

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But I don't know how to specifically unrequest custom branding on BACS direct debit

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I would like someone at Stripe to show me, since the last time I was given advice on how to enable BACS direct debit, there was no mention I would then be charged £50 per account for a setting I didnt even know existed

shrewd flower
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That document shows how to make that request

To unrequest a capability for an account, set the capability’s requested value to false by updating the account.

paper shale
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But we dont want to unrequest bacs

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Just the custom branding settings

shrewd flower
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Ah, sorry I must have skimmed through it and read your question as 'How do we disabled direct debit on an express account that already has the capability enabled' vs. 'How do we disabled direct debit custom branding on an express account that already has the capability enabled'. Let me look

paper shale
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Thanks

shrewd flower
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Our documents just say it is disabled if you do not use them: https://docs.stripe.com/payments/payment-methods/bacs-debit#custom-branding

And we document 'Alternatively, if you have no active Bacs Debit mandates you can revert to the default Stripe branding in your Bacs Direct Debit settings.'

Are you not seeing a way to revert by following the above document? Can you try please?