guillermo-kuster_code | Stripe Developers | Page 1

red daggerBOT Mar 4, 2025, 7:04 PM

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loud stag Mar 4, 2025, 7:05 PM

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Hey there

unreal cloud Mar 4, 2025, 7:05 PM

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Hi

unique finch Mar 4, 2025, 7:06 PM

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hello! looking into this now

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just double checking, are both of y'all here for the same question?

unreal cloud Mar 4, 2025, 7:07 PM

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How do I get Zip Activated on my Stripe Checkout

unique finch Mar 4, 2025, 7:07 PM

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@loud stag is @unreal cloud with you or should i redirect them to a different thread?

loud stag Mar 4, 2025, 7:08 PM

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it's not with me

unique finch Mar 4, 2025, 7:09 PM

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@unreal cloud you can go to the #help channel to create a new thread for your question

unreal cloud Mar 4, 2025, 7:10 PM

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Thanks

unique finch Mar 4, 2025, 7:11 PM

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@loud stag have you looked at our documentation on test cards to see if there's one for your use case in there? i'm not familiar with the exact case you're referring to so i can dig in further, just want to understand what you've looked at or tried already
https://docs.stripe.com/testing

loud stag Mar 4, 2025, 7:12 PM

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yes. I've looked into the documentation, and unfortunately, I couldn't find any credit card that does NOT allow multicapture capability when a payment intent is created in a sandbox environment.

https://docs.stripe.com/payments/multicapture?platform=web&ui=elements#availability

unique finch Mar 4, 2025, 7:14 PM

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hmmmm ok, that makes sense....

loud stag Mar 4, 2025, 7:15 PM

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I've tried several credit cards numbers, including Union Pay and JCB from https://docs.stripe.com/testing?testing-method=card-numbers

unique finch Mar 4, 2025, 7:15 PM

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it could be that this is just a quirk of test mode / sandbox behavior, looking into that now

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i'm guessing you're just looking for a way to test the failure scenario right? e.g. see what happens in your integration when multicapture is not available

loud stag Mar 4, 2025, 7:19 PM

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that's correct. During Payment intent authorization I'm sending an option "request_multicapture": "if_available", and expanding the "latest_charge" in the response so I can check if the authorization succeeded with multicapture capabilities. I need to test the scenario when a credit card is introduced but is not "multicapture" available

unique finch Mar 4, 2025, 7:23 PM

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ok cool. let me test a couple things, and then i might need to bug some colleagues for their thoughts on this as well

red daggerBOT Mar 4, 2025, 7:45 PM

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unique finch Mar 4, 2025, 7:47 PM

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fyi i need to run but my colleague will take the thread from here!

loud stag Mar 4, 2025, 7:48 PM

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perfect. Thanks for the support guys!

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@wooden urchin let me know if you need any other details about my issue

wooden urchin Mar 4, 2025, 7:50 PM

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Hi, catching up now

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I was able to confirm that it behaves this way in test mode. Our team is discussing about documenting this better or fixing this behavior moving forward.

Can you confirm if 5555555555554444 shows the behavior you want?

loud stag Mar 4, 2025, 7:57 PM

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sure, let me check ..

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nope it doesn't work

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this is part of the payload I received:

"installments": null,
"issuer": "CIAGROUP",
"last4": "4444",
"mandate": null,
"multicapture": {
"status": "available"
},
"network": "mastercard",
"network_token": {
"used": false
},

wooden urchin Mar 4, 2025, 8:01 PM

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Can you share the request id with me? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

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Oh, that is supposed to work: https://docs.stripe.com/payments/multicapture?platform=web&ui=elements#availability

loud stag Mar 4, 2025, 8:02 PM

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let me find the request id ..

wooden urchin Mar 4, 2025, 8:02 PM

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I'll capture your feedback on this behavior to either get it documented or need to fix this

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I do not need to request id as the above document shows that Mastercard would work for multicapture

loud stag Mar 4, 2025, 8:05 PM

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yeah that's why I tried with JCB and Union Pay before contacted you guys. I thought those two might not allow multicapture based on the docs

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but they did 🤷‍♂️

wooden urchin Mar 4, 2025, 8:07 PM

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I see. I've shared your feedback on this confusing behavior with the team. It does not appear that it can be tested today

loud stag Mar 4, 2025, 8:08 PM

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ok no worries. Would this channel be kept alive in case you find a usable cc for this scenario tomorrow/next week?

wooden urchin Mar 4, 2025, 8:09 PM

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It won't be tomorrow or next week. I won't be able to share a specific timeline.

loud stag Mar 4, 2025, 8:10 PM

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ok I understand. Thanks anyway

#guillermo-kuster_code