arturm_unexpected | Stripe Developers | Page 1

obtuse egretBOT Mar 4, 2025, 9:47 AM

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arturm_unexpected, 13 hours ago, 4 messages

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sick cave Mar 4, 2025, 9:48 AM

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👋 happy to help

jade bolt Mar 4, 2025, 9:48 AM

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Our main account ID is:
acct_1AlaEGIQhnkACvAM

I have tried with this connected account for example:
acct_1L0jVjRTeveYSbgb

But it doesn't work on any of them.

sick cave Mar 4, 2025, 9:49 AM

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when using the on_behalf_of parameter you need to enable link in your dashboard settings https://dashboard.stripe.com/settings/payment_methods/connected_accounts

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this is not the default PaymentMethod configurations on your platform account but rather the one applied in the case of Direct Charges or Destination Charges with on_behalf_of

jade bolt Mar 4, 2025, 9:54 AM

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It looks like this:
it says is on ..
Or is this setting somewhere deeper ?

sick cave Mar 4, 2025, 9:55 AM

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ok taking a look

jade bolt Mar 4, 2025, 9:56 AM

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Also what is weird is that it works for non stripe express connected accounts

sick cave Mar 4, 2025, 9:57 AM

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jade bolt Also what is weird is that it works for non stripe express connected accounts

I'm not sure I understand what you mean by that

obtuse egretBOT Mar 4, 2025, 9:58 AM

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jade bolt Mar 4, 2025, 9:59 AM

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We have two types of connected accounts that we exectute paymants on behalf of "Santard" and "express". This error only happens when trying to execute payments on behalf of "express" accounts not "standard" ones.

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example connected account id that this works for:
acct_1H31A7ALNuZOBRRR

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sorry I should be more precise 😇 - by "exectute paymants" I mean create a payment intent

astral bay Mar 4, 2025, 10:07 AM

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Could you please share the Request ID with the error req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

jade bolt Mar 4, 2025, 10:08 AM

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This is a recent example:
req_vg9GTHfo6IyDog

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btw. If I go to https://dashboard.stripe.com/connect/accounts/acct_1L0jVjRTeveYSbgb/settings/payment_methods
(i.e. setting for individual connected account - i can also see 'link' is on:

astral bay Mar 4, 2025, 10:21 AM

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I think that you need to request link_payments capability on the connected account for this to work: https://docs.stripe.com/connect/account-capabilities

jade bolt Mar 4, 2025, 10:31 AM

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That worked thanks !
couple of follow ups

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Can I request capabilities up front for all my connected accounts via UI ?

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Can I have default capabilities when new account connects ?

astral bay Mar 4, 2025, 10:32 AM

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You can request it when creating the accounts: https://docs.stripe.com/api/accounts/create#create_account-capabilities

jade bolt Mar 4, 2025, 10:37 AM

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I don't think we crete accounts via api, we only connect them. I guess onboardig options should help:
https://dashboard.stripe.com/settings/connect/onboarding-options/countries.
I will read up on that.

Final question - once requested, does the capability stay actice or should I double check if it is enabled ?

astral bay Mar 4, 2025, 10:39 AM

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Right, you can check Link in the onboarding options.
However, I don't think you can connect Express account via OAuth, it's only supported for Standard accounts.
You must be creating the Express accounts yourself.

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However, it might have been connected when it was still possible - 2022.

jade bolt Mar 4, 2025, 10:43 AM

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Ok I will double check that as well. I can see now that capability should stay active unless we unrequest them. So we probably don't need to double check if it's there before each payment, but we should double check that it's ebabled for each connected account. And make sure it's being requested when onboarding new accounts.

Thanks again for the help 🙌 !

#arturm_unexpected