#surajbarailee_code
simple ledgeBOT
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opal zenith
Hi, what is the connected account id you're trying to update?
hybrid orbit
you mean the account id ? acct_1OEqpsRkbsG1ImKL
opal zenith
yes, so that file does belong to that account so what you suspected is not the issue. Can you share the request id where you attempted to upadte it? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
hybrid orbit
req_6p7dDzbKOuFrlv
opal zenith
Yeah, it does not appear that you can do that on Standard Connected Accounts. You'd need to ask the owner of the account to make these updates, https://docs.stripe.com/get-started/account/branding
hybrid orbit
But this isnt a file not found issue, is it ? Its just that you cant update logos in standard connected accounts ?
opal zenith
It is the latter
hybrid orbit
Is there any other way around ? Like providing the logo while you create invoice, rather than saving it beforehand?
opal zenith
Testing this
Hang tight
I was basing my answers off of: https://docs.stripe.com/connect/dashboard#use-platform-branding-for-connected-accounts but testing it to be sure as I might be wrong.
simple ledgeBOT
desert hatch
Hi there 👋 my teammate is going to need to step away soon, so I'm also starting to look at this.
It looks like you're using Standard Connected Accounts, so there may be limitations about what branding settings you can control as the Platform, since your Connected Accounts have access to their Stripe dashboard where they can maintain all of these settings themselves.
When you created the File you're trying to reference in your account update request, did you use the stripe-account header? If so, do you see the same error when updating the Connected Account with a File that was created without that header?
hybrid orbit
let me share the code i am using..
async uploadFileToStripe(fileUrl: string, accountId: string) {
const response = await fetch(fileUrl);
if (!response.ok) throw new Error('Failed to fetch file from URL');
const buffer = await response.arrayBuffer();
const file = await this.upload(
{ buffer: Buffer.from(buffer), originalname: 'logo.png', mimetype: 'image/png' },
'business_logo',
accountId,
);
return file.id;
}
async upload(payload, purpose, accountId) {
const upload = await this.client.files.create(
{
file: {
data: payload.buffer,
name: payload.originalname,
type: payload.mimetype,
},
purpose: purpose,
},
{ stripeAccount: accountId },
);
return upload;
}
Gotcha, so you are using the stripeAccount header. Do you see the same error if you drop that from the File upload request?
hybrid orbit
yes, i get the same error. Thats why i am confused. And also when i try to list down the files using retrieve of that specific accountId, i see that file in the list
desert hatch
Can you share an Account update request and a File ID where you tried that approach?
The file shouldn't exist on the Connected Account here.
Intuitively I agree that it feels like it should, and I've been pushing for that behavior to exist, but for now updating the branding settings of a Connected Account requires that the file be uploaded to the Platform Account (so stripeAccount should not be used when uploading the file).
hybrid orbit
file_1QyarbDeVbvXTUn9LPIDPawD
and i was calling this :
await this.client.accounts.update(
accountId,
{
settings: {
branding: {
logo: file.id,
},
},
},
{ stripeAccount: accountId },
);
}
desert hatch
I don't think that call should have the stripeAccount header either.
hybrid orbit
yeah i tried removing from both the calls. I still get the same No such file upload.
desert hatch
Can you share the IDs of requests from where you tried that?
hybrid orbit
req_9WHONXuwAtmK0F
desert hatch
Can you double check your code? My tooling is still showing that request was made with the stripeAccount header.
